Ray Catena Lexus of White Plains Service 525 Tarrytown Road, White Plains, NY 10607

"I recently took my car in for it’s very first complimentary service at Ray Catena Lexus of White Plains. Booking a service appointment that worked with my hectic schedule was very easy compared to my experiences with other dealerships in the past. Obtaining a loaner vehicle to use while my car was being serviced was very convenient AND complimentary too!! I was super excited to find out that not only do they service the vehicle while it’s there but they clean it inside and out as well! My car came out looking & feeling as fresh and clean as it did the day I picked it up from the dealership brand new! I wanted to take the time once again to recognize & shout out the employees of this dealership for their hard work and dedication to making their customers happy with the ongoing overall experience that comes with owning a Lexus from Ray Catena Lexus of White Plains. Special shout-out to Liz & Latayna at the front desk, Jim the salesman and Ed the general manager ((whom I purchased the car from initially)) that really kept their word making sure I was well taken care of upon entering the dealership from start to finish along with help from their hardworking teammates in the Service Department - Yesi, Brianna, Andre, John, Jeff, Walter, Danny, Alan & Bill who all worked together to make sure that my car is safe to drive & up to par regarding all of its fluids, brakes, tires, ect; along with the team of guys from the detail shop that cleaned my car ((in addition to basically the entire staff)) who all went above and beyond any expectations I could’ve imagined to make me feel at home once again. I love my Lexus and I’m so happy I decided to purchase it from Ray Catena Lexus of White Plains :)"

"My second time for service, today is worth the time. I had Frank who went extra mile, I had a problem in cleaning a particular substance that stick to the car but Frank was able to clean it 90%. He did a great of removing it but not only that he was respectful and accommodating. Surely, he is an asset to the business. Very consistent from the start to finish of service. Hoping he'd be consistent in the future. Thank you for the great experience."

"Service was amazing . They gave us a loaner and my car was ready the same day. The best part was I was not rushed to take the loaner back do To my schedule. Frank was my service advisor this guy really takes his time to know you as a person not a customer. The receptionist is super friendly and down to earth. Love this dealership... Guys keep up the good work."

"From the 1st time I stepped into this dealership, I felt welcomed. The staff is great & has always been available to help me adjust to the features of my 2017 NZ 200T sport model. I’ve always felt satisfied, never rushed with my service, most recently the availability of a loaner car for my preventive maintenance service. In an ever changing car buying world, it’s great to know that their is still good customer service out there. That definitely makes a difference in where I purchase or have my car serviced at ."