West End Auto 1262 State Street, Bridgeport, CT 06605

"Thank you to Omar and staff! Excellent service and very responsive. I purchased four new tires through West End Auto and one was defective (manufacturer error). They immediately replaced the tire as soon as I shared there was a defect. I was happily surprised given that they were special order tires. No question I would recommend this auto shop and will be using them in the future."

"Its a very unfortunate situation when people fall in love with money it makes them greed. I've been a customer for 5+ years now. I do home renovation and appliances repairs so I'm pretty knowledgeable when comes to using tools and parts. I can do the repair myself but don't have the time and energy to do it. My wife took in an acura mdx 2011 for a P0174. I already saw the recommendation repair video that our OBD reader gave us. We got a call a few days later. Told us that the part cost $200+ and labor was $200+ total with an emissions test was $480. Our scanner already gave me the link for the part $15 and sent me a 3 minutes video on how to repair it. Takes less than 10 minutes. I paid it because I was told the job was done. My wife was already on her way to get the car so I didn't want her to feel awkward or uncomfortable receiving the car from them if I would've argue about the amount. I just knew they overcharged me. 4 days later "today" Dec 31, 2023 the same code came back again. The part was literally just cleaned and put back. Never replaced it. Very unfortunate when small businesses start to get greedy, I sent them new clients. They did good job on my other vehicles and to the people i sent them. But the love for money is the roof of all evil. Now I will call everyone I sent to them to stay away. I was also told my power steering pump needed replacement then when I mentioned its the o ring , they said "oh yea it's the o ring". Stay away from this place. If they did this to a 5+ year customer then they would do it to anyone. Use to be 5 stars review now I'm giving it 0."

"Do not go. They will rip you off for every dollar in your pocket."

"Place is horrible. Charged an insane of money for something done inn10 min and the problem is there. Do not go. I don't recommend. Take your vehicle somewhere else."

"I have been getting all my cars repaired here for past few years. They are very professional and do a good job. Very reasonable and honest people I recommend them to all my family and friends. They are very clear and upfront with any costs involved so no surprises that what I love about coming here. Other places like Firestone etc don't care they just want to quote you the highest prices and take advantage of customers that's why I would never get any repairs done at Firestone."