Susan Lawrence Gourmet Foods

"I stopped for coffee and dessert l was very disappointed. I had a choc swiss roll. The cake was dry and tasted old. The coffee was great. I did try a sample of a babka cake which was delcious."

"The food is legendary and it just makes the setting for Thanksgiving, the most accommodating family, they carried all of the food out to the truck for us. There was no wait for service & they served us coffee as we chatted with them. This is our fourth or fifth holiday with them. We (I) love them. .....Michael"

"Went there to get lunch. First time being there and the staff that helped me couldn’t have been more rude. Explained to her that I had seen the menu online and would like one of their sandwiches which she replied “we don’t sell that” I was surprised since their website says they have a rotation of stuff including sandwiches, so I asked for a coffee and that’s it to which she abruptly said “it’s that all you’re planning on spending?” With such attitude and disrespect. I told her it was all since they didn’t have the sandwich she rolled her eyes and asked again “so what else are you buying?”. I have never been treated so disrespectfully and poorly at any other place. If I could I would give them 0 stars. What a disappointment don’t go there if you don’t want to be treated like they’re doing you a favor by letting you buy their stuff."

"This place is an overpriced, unfriendly disaster. It doesn’t matter if you call 5 days or 5 weeks in advance for an order, be prepared to be placed on hold multiple times by the most rude phone staff. I understand it’s the holidays but tell possible customers you can’t accept orders at the moment. After I asked a question, the person over the phone said “I said what I said …don’t you get it?!” While waiting in line to pick up an order (with my order number in hand) I was ignored for friends of the management. I guess this is typical of Chappaqua but…if you’re going to overpay for mediocrity, do it somewhere else."

"Deception … Got a strawberry shortcake for my wife birthday, and deception, cake was old and frosting as falling apart and sour, so sad a place with this quality selling product with out checking quality control. And note this is not the fist product that I get from here and I know they quality of this cake when is fresh. Thanks for ruin my wife birthday. Cake will be returned tomorrow."