Dunkin'

"Sat at the window for the longest time while my coffee sat there. My order was made completely wrong. Went inside to tell them it was wrong and that it needed to be remade when another worker asked me what was I wrong I told him it was wrong and nasty. He then began to talk to everyone about what I said. Very poor customer service. And they all need to be trained on punctuality and professionalism."

"I had quite a enjoyable experience. I had a creamy sticky glazed donut from a worker named jon. Jon was quite a good worker and had amazing service. The second time I went This worker named dylan made me my hot choclate and it was super good and he was super nice. I think they both should get a raise. Thank you dunkin. I'm running on you"

"We were waiting for 5 minutes no service at all and were told to wait in a rude manner. "I have to piss give me a hot second" Then, when we walked out overheard a woman who didnt work there and was standing there speaking to employees saying to them "Look! You just lost all these customers" to which she replied "I don't care""

"Orders are usually always done correctly, but you'd think I asked them to give me a piece of the moon that's how upset they were at my order. All I asked for was a refresher and a donut. No changes or additions. The staff was rude, particularly the woman with the tattoos (I don'tknow her name), they nearly threw my food and drink at me through the window. They spoke rudely even though I said please and thank you over the drive thru speaker. This was the second day in a row where they seemed like me ordering my food was inconvenient for them. Both days there were not many people in the drive thru. This used to be my favorite Dunkin in Meriden but lately I'd rather drive farther for better service."

"This is the closest Dunkin to my house so it’s the one I go to all the time. It’s disappointing that it takes 15 minutes to get through the drive thru on a normal day. Service on the inside is faster than service in the drive thru. I am not sure if they are short staffed or what, but I highly recommend driving an extra 7 minutes to go to a Dunkin with faster service. On top of all of this, they will always give you the wrong order."