McDonald's

"Worse McDonald's ever always have you waiting 45 mins or longer and food is never correct. Better to drive to the east side of meriden or west side"

"I ordered before breakfast ended and paid before breakfast ended. When I got to the window the girl told me that they canceled my order because they were done making breakfast. So naturally I wondering about my money. She said I have to get my money from the app they will email me with the refund. I asked her how long does that take. She couldn't tell me. It's been 4 days I never got refunded. My order was $20.96. Just don't leave without a refund or replacement food from them. Now my out my money."

"Horrible customer service. I'm all about equal opportunity employment but it was like pulling teeth to find someone how could understand my complaint. Slowest service and very poor management.i don't eat McDonald's often but I will drive the extra miles to go to another location from now on!"

"I ordered online via the app on 12-20-23 at 7:20 pm a cup of iced coffee. I arrived at the store around 7:50 pm. There was a girl at the cashier section when I asked about getting my order she said go by the other counter. She then promptly closed the counter grabbed herself a tray of food and had her break on one of the tables. I waited for about 10 minutes when I finally said to the other male worker if I can pick up my order. Another female worker said that they had made the coffee a while back and called for me and since I was not there they threw out the coffee. I said I have been ordering here before and I would pick it up later I don’t understand why the coffee would be thrown out since it is already paid for. She was very mad. I said to her should I just order another one, she made my coffee but was not happy about it. What an extremely miserable employees they have here that night. I go to McDonald’s quite a bit and they certainly don’t exhibit the type of employees I have encountered before. What a disappointment."

"I ordered the chicken bacon ranch sandwich at the drive-thru. Didn't check it. And of course it was wrong they gave me a chicken sandwich with a pickle and mayo. Highly disappointed I don't like pickles. and couldn't drive back. Made a complaint via email. Was not satisfied with their response. Service was pleasant. But very disappointed in food and response."