Dunkin'

"If you order in the store and ask for less, expect to pay MORE for your drink. The extra half inch of product you'll get for using less ice will cost you the price of a glass of water. My father is 84 years old, we get him a large refresher. It takes him at least 6 hours to finish the drink. By that time because of ALL of the ice in the cup the drink is VERY watered down. There is one employee who is determined to make us pay for that water one way or another."

"The miserable older woman that takes the drive thru orders should be fired. I was late for work already and she is lucky I didn’t go inside. She is always short and rude as hell. I feel bad for her co-workers since they’re sweet. Today is the last day I give them anymore of my hard earned money."

"I went and they messed up my order twice in one visit, forgot my bagel minis despite being labelled on the bag and AFTER I WAS ALREADY HOME i had to go back as half my food was missing, they offered me a donut and than gave me the wrong one after asking twice. Would not go again."

"Three times now they've messed up the order (and the label they place on the drink is correct) for an iced coffee with ONE sugar and put the default THREE. I understand people order ridiculous drinks these days and that's super annoying but requesting less sugar shouldn't be an order that can be made wrong on three different occasions within a month for an iced coffee. I had hoped to at least get one free replacement drink via Dunkin but instead they've referred it to the franchisee owner who hasn't bothered to respond on either of the follow-ups. Guess I'll just have to order from a Dunkin in another town or drive a different route."

"We New Englanders love our Dunks. And this one is in a pretty prime spot off the pike in Westfield. Many of my commutes have had this stop as a part of them, and although most of the food they serve is literal trash for your body, I've always liked their coffee. Although they pay their employees so little, it keeps it a revolving door for the consistency of workforce, the service has been overall friendly, fast, and accurate. It's a dunk n donuts!"