United States Postal Service 100 Plaza Court, Groton, CT 06340

"Mail delivery had been fine for years, but over the last 4 to 5 months mail delivery has been erratic. Getting the wrong mail for units that are clearly not correct as if the delivery person is not reading the numbers or names at all. To deliveries being marked as left at door when I have a camera that monitors the door all day and have proof that it wasn't delivered but the post office marks the case as closed because their GEO data says it was scanned at the location. As if their Geo data isn't still limited to a range as all GPS location data is so in a condo complex geo data just shows they are in the complex but doesn't prove anything about which specific unit the package was left at. Infuriating being told it was delivered when I was sitting by the door downstairs and had a camera that records all motion that worked fine for all other motion that day and picked up nothing."

"Worse home mail delivery service in the State of Connecticut. Missing mail, mail delivered to you that doesn't belong to you, lost packages and no accountability when you file a complain. On August 24, 2023 a package was left inside a parcel locker with the door open because the box was bigger than the locker. I was lucky to get to my mailbox before anyone else. See picture below. That package was ready to be stolen. On Tuesday August 29, 2023 I received a notification that a package arrived. I went to my mailbox it was not there, but USPS reported it as delivered. I lost $55 dollars. These incidents forced me to start using Amazon lockers to avoid losing my packages. This requires me to travel 36 minutes away from my home to safely retrieve them from a safer location. This is unacceptable. The USPS should be privatized or closed effective immediately. Ah, and Good luck trying to complain to the postal Master or anyone else. Same thing trying online."

"They don't deliver my mail. I have to call and complain multiple times just to get mail, checks, and package. I even get called from other businesses wondering why their mail was send back to them when the address was correct. I have also received other people mail a lot. Just read the address, lady and give me my mail. I don't recommend this post office at all. I wish i can give them no stars. Groton post office is truly the worst. I complain online, on phone, and in person and still nothing. Last time we went to complain they lie to my husband face and on camera. They said our mail box is full, he left and check and it wasn't. They said they never heard of the issue, so they just forgot. They said we moved out a year ago and shouldn't be getting mail, but all we get is junk mail. They said they would fix the issues but they don't."

"Different mail deliverer every day alot of lost mail.Ive drove others people mail to there house 3 times in 2 weeks.Ive had several l8st packages that say delivered.Customer service does 0."

"We are lucky if anybody in our building gets mail delivered once a week. I've been waiting for an important letter for over a month. I couldn't figure out why we weren't getting mail. Until I went to work and a coworker handed me my w2 that was marked address undeliverable. Mind you it was my exact address. The excuse the post office gave wS that it's a new person who doesn't know who lives where. I informed them it doesn't matter if they don't know us, each mailbox has a laminated label of who lives in each apart on each mailbox."