CVS 281 Connecticut Avenue, Norwalk, CT 06854

"Reviews are a tricky thing for multiple reasons. As I say to people there are ridiculous complaints like "This napkin's shade of green is not green enough", and then there are complaints that do make sense "This steak is raw, not even close to medium". This CVS location does have some issues. However, this place is opened nonstop, versus others, which makes it more difficult to manage. By a long shot. Add to that the tough hiring market, the drop in quality customer service due to all the political correctness nonsense, the entitlement of some individuals, the laws that suddenly don't apply to criminals, the passive attitude of citizens when witnessing something wrong, etc... So, while I am aware of the things that could be corrected, I will still give props to the management and the staff that does show up at work and tries their best."

"Never able to get on the phone with someone. They make it literally impossible to pass the automatic robot that doesn’t help in the slightest. Worst pharmacy in the country easily"

"I have been having issues with this CVS Pharmacy location and the West Ave locations this whole week. They say they order your medicine and it somehow NEVER arrives. I wish I could give them 0 stars. HORRIBLE SERVICE. Because of their miscommunication and negligence I have now missed an entire day of medication and I’m not supposed to. What I was told is that she feels bad and asked another location outside of Norwalk to put the medication aside. Unacceptable. Two separate locations, two different staffs incapable of doing their jobs."

"Five stars for a painless covid shot! I don't shop at CVS much anymore though and this one is not close to me at all. Still, the people at the pharmacy counter were friendly enough and helpful when I had called the day before to make sure they had the vaccine. Thank you!"