Hartford HealthCare-GoHealth Urgent Care 35 Talcottville Road, Vernon, CT 06066

"Yes.. I was there on time for my scheduled appt 1:30 p. 2 ppl in waiting area. 25 min later (got call into room) w nurse. She spent maybe 10 min with me said dr will be in shortly. 1 hr later after letting me sit there w zero explanation why he was late, The PA comes in spends 5 minutes with me then says she will be in shortly to do ur chest X-ray. 15 minutes later she comes in and was quick. Very nice. Then said this may take 15 minutes or so to have radiologist read it and then Martin will be back in. About 3:15/3:20 he came back in to discuss result a bit... but more or less felt like he was not really discussing them my suggestion g follow up with my Pulm Dr who wanted the X-ray. Ppl were nice but the waiting time was u unacceptable considering there was no one waiting went I sent into the room and no one came in ever to explain any delays!"

"My daughter was feeling horrible on New Years Day and made an appointment at the Vernon location. First, what is the point of making an appointment if you are running 30 minutes or more behind? Then the Doctor prescribed meds and said he would send to CVS in town since it was a holiday and most pharmacy locations were closed. He managed to forget what HE recommended and sent to a pharmacy that was closed. We went to a different Urgent care and they were far more competent. This had happened to me the year before and I thought it was a one time thing, never again. I will say the Front desk ladies were very nice and helpful."

"A good visit to this facility. I was a walk in (didn't know I could make an appt as this was my first visit) so I had to wait about an hour. I was called on time but then had to sit for another 30 minutes. The staff were all nice and courteous, and the facility is very clean. Waiting section never seemed over crowded and if you have to wait, there are lots of options to pass the time nearby. If it weren't for the long wait time, I would have given 5*. Next time I'll make an appointment."

"Went to Vernon office. Walked in. Did the required check in. Waited less than 30 min. Saw a nurse, took x rays, EKG, etc. Diagnosed and out in about an hour with prescriptions sent to my pharmacy. I’m feeling better. Thankyou to all in that location. Pleasant experience even with how I felt, pretty sick."

"The providers were so good with my 4 year old child. I was so impressed with how they treated her and took care of her. With her first broken bone and first x rays, she was a bit scared but the providers helped her feel right at home. Its hard to find quality care for children in urgent care settings. You guys completely exceeded my expectations. It made me so happy to see how great your staff is with children. She felt safe with you guys. She asked if we could come there every time she needs to be seen !"