Vernon Internal Medicine 428 Hartford Turnpike, Vernon, CT 06066

"Dr Orris is a great doctor who is concerned with my health, but I think the office staff leaves a lot to be desired. I have asked on occasion to get messages to the doctor or to see if they could ask the doctor to call in a prescription for a case of poison ivy and the answer is no. You need to be seen. I’m not asking for narcotics. It just seems like a money grab. It’s just so disappointing. The front office staff is making me want to change my PCP. There is no flexibility here."

"I switched doctors to Dr Camyre after moving to the area. I could see how communicating with this office could be frustrating if you DONT use the patient portal, but if you do, they are responsive and communicate well. He seems knowledgeable and his staff are good, though it's not the most personable office. They dont seem to remember to turn their phone back on after lunch when theyre "out of office", so it's hard to get through. There are no options for scheduling an appointment through the patient portal or to request a call for an appt to be scheduled."

"Been a patient at this office for over 15 years. Dr. Kumar was my physician. She was excellent, but sadly moved to Texas a couple years back. The staff has always been incompetent (not returning calls, not giving messages to dr, not refilling prescriptions, etc), but I remained a patient because of Dr. Kumar’s excellence. Since she left, I have tried every doctor in the office (other than Dr. Orris, who isn’t taking new patients), & I have been disappointed with every one of them. Dr. Talati acts like a robot & spends the entire visit typing on her laptop, rarely asks questions, & doesn’t answer questions thoroughly. Dr. Camyre I can tell really knows his stuff, but has absolutely no bedside manner. He’s exactly not rude, but doesn’t seem caring or sympathetic & usually seems like he’s in a hurry to get you out of there. Sometimes when I ask him a question, he gives the impression that it was a stupid question to ask. Also, I have many health issues, but rather than coordinating my healthcare, like a primary should, he says I have plenty of specialists, so I only need to see him once a year for a physical. I am planning to find a new office to go to since I’ve tried every dr in this one & don’t like any of them."

"Doctor Talati is good *see edit* , but the other office staff members need work. I waited an hour past my appointment time before I got taken. I could hear them talking about me as the "new patient," and knew it was me because when they were talking it was just me and people for lab work. *Edit: I am no longer a patient because the doctor refused to fill out a prior authorization for my medication. First it was that they didn't have enough information, then it was that she wasn't comfortable prescribing that medication. Because of this, I have lost a lot of vision in my left eye. None of my medications had more then one pick up on them, and after that, they said she wasn't comfortable prescribing it."

"No matter what the issue that brings us to the doctor's, we always are treated with great care and compassion. Only a few times have we had to wait longer than expected. Emergencies happen and sometimes a patient needs longer than expected and that pushes things back. Having been one of those patients that has needed extra time, I am grateful for never feeling rushed! The kindness and compassion is not limited to doctors. The office staff has always been so kind whether in person or on the phone. Everyone there is more than competent and I know my health and well-being are always their first concern!"