Southern New England Ear, Nose, Throat & Facial Plastic Surgery Group LLP

"Dr Willett is the best - saw him during my last visit. Been going to SNE-ENT for over 30 years. All the doctors and staff are very professional and friendly."

"I started process here to get Hearing Aids. They do not sell hearing aids. Hence after shopping with prescription in hand found this out, the test can by done cheaper or include as part of the cost of the hearing aids. Don’t get me wrong the doctor here is great! And I knew before I walked in the door I need hearing aids. The cheaper and faster approach would of been going to the hearing aid store."

"I went here for a eye exam my new Dr AS was Rude ,asked me questions then told me not to talk. I did NOT like him he's very bossy. I found him to be very arrogant. The staff members are not friendly. They never answered any of my calls about fixing my new glasses, I bought before the lock down. I had to try to use them with tape around the frame still couldn't see with them. Dr AS said because the prescription was wrong toss them.. I paid $600 for them with my frames. I refused to buy new ones.. I asked them to fix the frames she said they were bent. After two years my glasses are fixed and using them now. I will NEVER go back to them. They are very unprofessional. Looking for a new eye Dr now."

"I absolutely loved my doctor here. However, the rest of the staff was rude and unprofessional. I guess this is where office staff go when they can't cut it at a doctor's office that cares about their patients. I do hope Dr. Willett moves to another practice so I can see him again. For now I have switched back to my old ENT. Stay far away from this place if you expect basic decency from office staff or to not have your time wasted. Took me an hour to try to make an appointment before giving up and calling my old doc. I was also in the waiting room for longer than 25 for each appointment I had here. There are other ENTs in the area. CT ear nose and throat in Waterbury/Southington will take much better care of you than than Southern NE ENT. Go there instead."

"Allergy program is bad . Not enough nurses that do the shots. They are only half day one day a week . You have to travel 30 min to have a shot in an other office. You can’t get the shot if the doctor is not in the office. I missed a lot of weeks . Doctor cranford is awesome but not good allergy services"