DOCS Urgent Care & Primary Care - Branford

1100 West Main Street, Branford, CT 06405

"I strongly recommend this location! The ladies are very knowledgeable, professional , and caring. It was a cold day and the nurse noticed my cold hands and brought me over two heating packs one for now and one for home !!! How sweet was that !! Also I was in and out within 30 minutes and was very happy about how well I was taken care of ! I’m very thankful to the staff over at docs in Brandford, even leaving a review bc that’s how pleasant it was . Ten stars :)"

"My wife and I went there to get Covid tested. The personnel (Destiny and Marietta)were extremely accommodating and friendly both on the phone and in person. It took a little bit longer at the end to finish up our visit because we were waiting for a provider to interview us and their provider is someone who travels from branch to branch. we excused ourselves and left. We did get our test results very quickly from them. We would recommend going there for urgent care"

"Please take the time to read the reviews before you waste your time. Awful. Awful. Awful. So dirty,, Had us waiting for over an hour “virtual” Dr never came online. The girl in front was sick and coughing, the “nurse” didn’t know how to read the blood pressure —-Hartford Health is so much better we went there first but they had a lot of patients and weren’t accepting any other walk-ins, so thought we’d try this place, I will call my insurance company to make sure they weren’t billed, because we walked out after the hour of just leaving us in a room. If I could do negative stars I would, giving them 1 star is aggravating me. DONT WASTE YOUR TIME!!!!!"

"Made an appointment online for 11:15. Got there and doors were locked. Called and a nurse let me in. Filled out paperwork online uploaded insurance card and ID before I got there.Then was asked again for all that same info. Waited 1 hour total until an iPad was brought in with a zoom dr. I was not told at any time I wasn’t being actually seen at it was a telehealth appointment. After opening my mouth for the iPad the dr said she could do a rapid strep test. The nurse swabbed my throat and told me the results would be in in 45 min and they would call. I went home never heard from them. Called about 2 hours later and they told me there was an error with my rapid test and they were going to try to run it again. If it didn’t work I would have results in a week after they send out the culture. They told me to take Advil. I called back a little later and it just rang. Still don’t know if I have strep. Waste of 2 hours of my life . Awful experience."

"I was taken in within a few minutes.. This was the first time I did a virtual test with a doctor. It was amazing, and accurate. A very easy and professional experience! Id definitely refer my friends& family to this DOCS medical center."