Hartford HealthCare-GoHealth Urgent Care
1061 West Main Street, Branford, Connecticut 06405
About the Hartford HealthCare-GoHealth Urgent Care
Hartford HealthCare-GoHealth Urgent Care in Branford, Connecticut is a top-rated health institution located at 1061 West Main Street. Our team of experienced healthcare professionals is dedicated to providing high-quality urgent care services to patients in a convenient and efficient manner. Whether you are in need of treatment for a minor injury or illness, or simply require a routine check-up, our state-of-the-art facility is equipped to meet your healthcare needs. Visit us today for prompt and personalized care in a welcoming and comfortable environment.
Photos of Hartford HealthCare-GoHealth Urgent Care
1061 W Main St, Branford, CT 06405, United States
Opening hours of Hartford HealthCare-GoHealth Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Hartford HealthCare-GoHealth Urgent Care
"Very welcoming, was called in right away and they have a save your spot option online for 0 wait. Nurse and PA very friendly, professional and accurate."
"I was brought to the exam room quickly. The practitioner thoroughly explained everything she was going to do to treat me. I left feeling so much better than when I arrived. Very happy with the excellent service!"
"First and foremost let me say that I have been to this location several times and up until today, I have never had an issue. My daughter needed to be seen today and given that it is a Saturday we decided to come to this location. We did the online check in prior to arrival and instead of coming up to the front desk to greet patients, a woman shouted from the back of the building to sign in on the tablet and to take a seat, which we did. Upon being called to the front desk, our personal and private information was basically shouted across the waiting room for all to hear. I'm pretty sure the gentleman behind me now knows my home address, my phone number, and my previous address 10 from years prior! How unprofessional! Returning to the waiting area, another woman whose name is MALINDA began yelling across the room asking my daughter what her symptoms are. Considering the nature of why we were there, I immediately spoke up and said that it was not covid or flu related. She continued to speak over me AND my daughter even though my daughter kept repeating herself to this woman. Mind you, this waiting room is full of people! Hello HIPPA VIOLATIONS!!!! She finally looked at me, told me that I needed to keep my mouth shut because she was not speaking to me and keep my 2 cents to myself before she calls the cops and has me thrown out! By now I am furious but I bite my tongue because my child needs to be seen. Another staff member did apologize to my daughter for her coworkers Unprofessional attitude and several patients sitting next to us commented how rude and unprofessional Malinda was. My daughter was trembling by the time she was called into the exam room and felt super uncomfortable as Malinda was now taking her vitals. Malinda purposely concealed her name badge when she noticed I was looking her direction so after leaving and discussing the situation, my fiance decided to walk back in to see if he could see it which he did. She then followed him out of the building yelling and screaming at him that she was calling the cops. I cannot believe any medical professional would speak to any patient or their loved ones in such a disrespectful manner and tone. I urge Hartford Healthcare to make better choices when it comes to screening their staff. To Malinda: perhaps you were having a bad day; we all get them. May I suggest some yoga or therapy to help relieve you of your stress so that you perform your job without treating or talking to people the way you did. Also, I hope the police (that you called) weren't prevented from heading to a REAL emergency! Have the weekend you deserve! Hartford Health: I have already provided detailed information. If you need more information, reach out to the individual who works there and has to make excuses for what appears to be consistent and inappropriate behavior from their co-worker."
"Wonderful experience! Convenient. Reserve my spot online available. Short waiting time, clean environment, professional and courteous staff. Had a problem at the pharmacy with prescription. Prescriber called right away to have it situated. I Highly recommend to friends and family."
"The PA who helped was so efficient and responsive to my condition. He truly cared about me and helped me. That was the 4th visit to urgent care for me do to a 6 week long virus and sinus infection. Three of the professionals I worked with were fantastic. One was horrendous and told me I couldn't come back for the same issue. My primary couldn't see me so I didn't have a choice. So 3 out 4 great experiences!!! Highly recommended!"
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