Village Crest Center for Health & Rehabilitation

"So thankful for Village Crest! They took excellent care of my mom for over two weeks. Care and PT/OT were superb. Only wish there was one care coordinator...was hard to find someone to speak to regarding her medical needs and plan. Otherwise, nursing, facility, activities, all terrific."

"I was a patient there in May of 2023. I recommended Village Crest to a friend who needed rehabilitation. I visited him today and he was very happy with the place. He was recently in a different facility and he said Village Crest was far better."

"The place is under staffed or everyone is somewhere else. One aid doing above and beyond. We have mom here for 12 days to help her come home. They are not doing what they told us upon admittance. Ten minutes a day will not get her home. Doctors must be on vacation. Sixth day here and no doctor. There have been shifts with great workers!!! It is a hard place to work. I use to do church services in nursing homes. I’ve seen how it works. Now it is my mother. We must pray. David"

"My father stayed at Village Crest for a respite stay back in January of 2023. The nurses, physical rehabilitation staff and social workers along with all the patient facing staff are amazing. My father was extremely well cared for during several stays he has had at this facility. That said, the office and administration are completely unresponsive. My father ended up having to leave and be admitted to hospital, thus shortening the stay he was scheduled for to be cut short by 10 days. I was told that the days that he did not stay for would be refunded to me at the daily rate we paid upon his admission. Four months later, after multiple e-mails, in person visits and phone calls which go unanswered, I still have not received a refund. In writing this I hope this makes others aware prior to making a decision to send their loved ones to this facility. From a financial perspective, we held up our end of the agreement and paid in full, prior to my Father's arrival. Based on the lack of actions to date, it is clear that Village Crest does not intend to hold up their end of the agreement and return the funds we are rightly owed."