The UPS Store

"Horribly old and rundown store. Terrible customer service and penny pinching policies to make the customer spend more than necessary (e.g. $3.75 to print one black and white page for a shipping label!). Go to fedex down the block. Much better store, service, and prices."

"the ups website is false — this store does not have a notary. staff seems to get this question a lot and appears actively annoyed about it. didn’t even offer to help or suggest a nearby ups with such services. Update your website and treat your employees better so they’re nicer to customers."

"REMOVE THE MISLEADING SIGN!!!! I visited this UPS store because of a clearly displayed advertisement for notary services on the store window. However, my experience was highly disappointing and frustrating. Upon inquiring inside, a staff member bluntly informed me that they do not offer notary services. When I pointed out the advertisement, her response was extremely rude, accusing me of being blind and misreading the sign, which supposedly included the phrase "available at select locations only". However, after double-checking, I can confirm that no such disclaimer was present. This misleading information is bad enough, but the staff's behavior was even more unacceptable. When I pursued the matter, seeking clarification or an apology for the misleading advertisement, the same employee dismissively told me it was none of her business (???). This is not the level of customer service one expects or deserves. I strongly advise against visiting this store. The false advertising coupled with the unprofessional and rude behavior of the staff makes for a very unwelcoming and unhelpful experience."

"Do not print here. They charged me eight dollars just use the computer and could not help me format my image to fit on a page. Absolute thievery. I had to report the charge to Amex to get my money back."

"Came here Wednesday, June 7 at 4:14pm for a simple Amazon return. The lady behind the counter was incredibly rude, full of attitude, and violent. She actually did not properly scan my items so looks like I won’t be getting my refunds, but it’s honestly not worth trying to go back and potentially interacting with her again. This was perhaps the rudest UPS person I’ve ever encountered (I’ve encountered some pretty rude ones). Hope there is nothing wrong with her but this was the worst customer service experience I’ve ever had and I’m actually frightened and appalled"