Quest Diagnostics 61 Pomeroy Avenue, Meriden, CT 06450

"Absolutely horrible phlebotomist! Not sure if has received any formal education. Poor and painful blood drawing. Spare yourself some pain and go elsewhere!!! 1 star because google does not allow 0."

"Couldn't get an appt so I went in person and was on standby, understanding there would be a wait. The person calling names was rude and almost scolding that I didn't have an appt (they were fully booked on line). I noticed they were only taking one person at a time. After an hour, I pleasantly asked if there was only one person taking blood (the screen I'm waiting room indicated they were taking only one patient at a time). She snapped at me, saying that people were taking breaks. (Leaving only one phlebotomist on staff for the whole hour?) They appeared to be understaffed. I waited awhile longer, then left."

"My daughter had an appointment on 5/2/23 at 11:30 at this location. Run is all I can say. The phlebotomist is not a people person nor does she belong in this profession. She was rude and condescending. Is not a nurse or doctor yet acted like she was. She needs to be removed from this job. Also demanded that a payment was made. I have also been serviced by this rude individual in the past and cannot say enough bad things about her."

"Appointment was easy online as was check in upon arrival. Taken in a few minutes before my appointment time which was nice. Phlebotomist that drew my blood was exceptional. Always great service at this location. Thankyou!"

"They open at 6:30am yet have 1 person working. How is that supposed to manage appointments and walk ins? They should have at least 2 people available at that time. It’s always busy first thing in the morning. This style of appointments is ridiculous. I got there at 6:30am as a walk in and waited over an hour because they only had 1 person working and she is always extremely slow. I have a job to get to which is why I got here first thing. If it wasn't so urgent from my Doctor of course I would have made an appointment but medical emergencies come up that we can’t control with an appointment. The staff is great but they clearly need more of them."