Jefferson Radiology, Avon

"Ct staff Matthew and Andrea were very rude and abrupt. Proper scrubs were not provided, only pants, which made it necessary to wear my long sleeve tee into room. Matthew tries to pull my sleeve up over my elbow (barely), tries to apply tourniquet, no good, decides a second tourniquet is ans. NO. But continues anyway. Then he announces that he is going to count to 3, proceeds to do so, jabs me so hard that I had to yell out in pain. Then tries a 2nd and third time. At this point Andrea should have stepped in and tried since policy says only 2 attempts be made before someone else has to do it. Now Matthew decided to try the other arm, 2 more really really painful attempts. At this point I declined to proceed, which triggered some accusatory statements from the pair, suggesting that I didn’t drink enough water. I was told to fast 2 hrs before the test, which I did, and I was given 4 small bottles of water in the dressing room. So I fail to see how I was to blame. When I went to the front desk they only made excuses, including “YOU didn’t drink enough water “ I live 2 min. From Avon site now I have to go to Farmington for my ct. and I have to cancel my Dr.s appointment for my procedure and reschedule. Epic failure on Jefferson’s part."

"Migi and Tasha were excellent during the entire MRI . I was very anxious and fearful but they helped me through it and made it a wonderful and stress free process . Thanks for the superb experience!!"

"I am not one to write reviews but I want to share my experience. My annual mammogram appointment is normally stressful. However, today my technician SHERRY made the experience pleasant and comfortable. She is certainly an asset to Jefferson Radiology"

"I have had quite a few visits to Jefferson thanks to arthritis, back injury, mammograms, etc and it has always been an easy experience. Mammograms are quick. I am always happy to be taken in and out as fast as possible regardless of the type of service. Staff is usually friendly and sensitive and results are processed in a reasonable amount of time."

"MRI Facility is very nice and the staff was great. Unfortunately 14 days later they have not completed the report. My condition is not life threatening but the pain is real and significant. This is holding up further treatment."