JP Pools LLC

"JP Pool knowingly installed my above ground pool liner over incorrect substrate causing leaking issues within the first year, and now will not back their workmanship. I've been calling them for 2 years with problems, asking them to back their work and fix my pool. I have been ignored, neglected, and fed the biggest line of BS, so they don't have to honor their work. After getting a second opinion from another pool company, I have decided to move on. DON'T EVER TRUST JP POOLS LLC!!! What adds insult to injury, is how the semi-retired owner John, spent 20 minutes on the phone with me bragging about how well his company did in 2020. That the COVID money they earned not only helped him to retire, but in his own words, "built me a brand new house, which I am sitting in right now!" This was during one of my calls in 2021 when asking him to come out and look at the problem, which he refused to do."

"JP Pools did a great job installing our above ground pool with a salt water system. We thought we had a hole in the seam or liner, but John, through his years of experience, knew what the problem was and quickly responded upon my call. Ground water coming out from under the pool from the pressure of the water. John walked me through the salt water system and his installation partners gave excellent advise how to start adding salt to the pool and water system. The pool turned out perfect and ready to be fully enjoy this season. Highly recommend. Thank you. Roger"

"If I could give them 0 stars I would. I’ve never dealt with a more unprofessional business owner in my life. When we I spoke to the owner after several weeks of trying to get a hold of him about them over charging us and coming back out to fix the pump that was improperly installed and had stripped the screws, he went went off the deep end. He threatened my life and told me he was going to drive over my house and put me in the ICU. Here we are almost 8 weeks later and I had to call another pool contractor out and purchase a new pump due to JP pools incompetence and unprofessionalism. We had a sign contract the covered there installation for a year. Still have yet to hear from them after several messages have been left. I would urge anyone to look elsewhere, when looking for a pool contractor."

"John, Michael and the whole team are amazing. From my first interaction with them, they were friendly and helpful. They installed our 24’ round pool like an orchestra, everyone knew their part and each one did it flawlessly. They worked efficiently and were meticulous regarding every detail. From the excavation, leveling, track/wall placement to the liner- they repeatedly checked to ensure proper placement and left it virtually wrinkle free. This is a family owned business and the pride in their work really shows. I cannot thank John, Michael and the rest of the team enough for their craftsmanship and attention to detail. They are the best!"

"2 years ago, we decided to take down our very tired, old pool. With social distancing going on ( plus a big Birthday for me this year!) we knew it was time for a new pool. The process was a breeze and the job for this amazing team was completely brutal! These gentlemen were professional, respectful and very down to earth. They definitely went above and beyond! It was so joyful for me to watch the process, that I was moved to tears more than once. Hats off to JP Pools for your hard work, time and good company!"