Sleep Number,

1615 Boston Post Road, Milford, CT 06460

"The crew leader of the delivery staff was a complete inconsiderate person, caused a stressful and hostile environment. I asked the other guys to finish the job with care and tipped them 50$ . Customer service was horrible. Nobody should ever deal with hostile people when we paid lotta money for the bed . Super disappointed with the delivery people they are not patient or professional at all. They ruined our experience with sleep number in Milford store ."

"Dear Zack, I wanted to write a quick note to say thank you for your awesome service, your flexibility and willingness to go above and beyond to make sure that we chose the best mattress like always you do for me. This is greatly appreciated. Thanks again to our Zack from Sleep Number in Milford now!"

"We had a pleasant experience. Zac is personable, helped us select the right bed within our budget. The sleep app is easy to use. Delivery field team Delroy and Rockson arrived on time, were knowledgeable and fast. Great service, quality product!"

"The person that helped me was very knowledgeable about the Sleep number beds. We were able to try all the beds and Gloria helped me find the right bed, she made it so easy."

"we purchased a sleep number bed in january 2023, we love the bed however, i didn’t love my pillows so i chose to go to the store for exchange, also i ordered a set of sheets online that were “ on sale” for 155$ and i got them and decided to upgrade to the liocel set which are more money but it’s ok . so i brought them into the store in wednesday feb 22 and our sales guy , eric said it was just an exchange which wasn’t correct and i was aware of that so then he said we can ship them to you it will be “ a couple of days” which has been 7 days as of today! he needs to k what he is talking about .. then he said i couldn’t exchange the pillows because they were the free ones when we purchased the bed.. as far we were told in january it was buy one get one free so he made a big deal about that .. turned out the manager chris came in and he made it right for us which we are grateful ..another thing we weren’t happy about is eric said oh the sheets are a difference in price around 100$ so it came time to complete everything and he says oh it’s 122$ and some change.. ok which is it?? be more accurate and know your stuff before you deal with customers that spent well over 8,000 … not impressed with his service! chris , he did the right thing thank you !!"