KAY Jewelers

"Thank you so much I am so so happy I brought my ring in to be resized and the staff did a great job. Especially Luann and Samantha. Thank you so much for everything."

"I had a good experience here. Even though I did not end up purchasing anything the staff member that helped me was very patient and not pushy at all"

"Emily was amazing! We can’t say enough great things about her service, professionalism, advice and product knowledge. We’ve been in 3 times and we are beyond satisfied. We will be lifetime customers"

"Been coming to this store for 7 years since we purchased our wedding rings here. We love the women that work here and love the selection. I come for all my inspections, cleanings, and repairs. And yes, still open in the mall."

"We have bought many things from Kay Jewelers over the years. We have been to many different branches. We have had some great customer service here but not always on top of their correctness. We were supposed to get a ring didn't come in on time was even told they would get it in the next day. Never came in. Now I know that is the people they sent it to fault but you should never say you are going to have something in because I ended up having to wear a mock ring because it didn't come in as planned. Make sure you double triple check sizes. Mine came in to big and my boyfriend was to small and we just got the rings. Also please double triple check prices, discounts and the money you are getting back because some can not do the math correct. The ladies are all pleasant but some are in a rush and can make mistakes. Well its only been a year wearing our rings,mine came back not sized right the first time and I just had them put something on it so it fits my finger which is not working and damaging my ring and my boyfriend's ring something happened to it where the metal part has become sharp and cut his adjacent finger. I brought them back and got a male for the first time ever and he was pleasant and sent them out for repair. How much will this cost me? Who knows. Definitely won't be buying the engagement ring here."