The Collision Shop 81 Adams Street, Manchester, CT 06042

"Always reaching out to customers and providing excellent service. The insurance companies are the big headache."

"Although my car was just damaged enough to be a write off, Troy and the staff gave thoughtful service and advice. I felt like I was in good hands, with people of good faith. Thanks, Troy."

"I brought my Mazda CX-5 to the Collision Shop after being hit on the driver rear side panel. Tami was excellent to work with. She walked me through the entire process and made it as painless as possible. She kept me informed, answered all my questions. The Collision Shop handled all the interactions with the insurance company. After the repairs the car looks and drives like new. I could not have asked for a better experience. Thanks to all at the Collision Shop!"

"This review is for The Collision Shop that works with the Honda dealership. My car was rear ended last month & it was a non-at fault accident so I wanted the other person's insurance to ensure my car was back to 100% top notch, pre-accident condition so I found the dealership's auto body repair center & decided to take it there. I read several great reviews, but also some 1 star reviews & decided they still had a better reputation than some of the other places I'd researched so I decided to find out for myself. I called the Collision Shop & Troy was incredibly helpful from day 1. He was attentive to my questions, explained the process & made everything very easy for me. My car took a total of 5 weeks to be fully disassembled, repaired & repainted but it was still done ahead of schedule. I've been driving it for I think a week or so now & I'm very happy with the quality repair they did, there was no need for follow-up. It looks incredible and you'd never know it was in an accident. Troy also updated me over email throughout the repair process to let me know part status & completion estimates. They also worked directly with the other parties insurance which alleviated a huge amount of stress knowing I didn't have to play middleman or pay anything out of pocket. The manager also took me to Enterprise down the road after I dropped my car off so I could get a rental. I'd 10/10 recommend this facility, they know what they're doing & I'm sure as long as you're a nice, respectful person you'll have an amazing experience here!"

"Keith was amazing! The other driver's insurance paid for everything, I was kept well informed and my car was finished before the estimated timetable. He even drove me to the rental car place when then didn't show up at the agreed upon time."