Jensen Tire, Auto & Marine, LLC

"Stay away if renting a U-Haul from this place. I arrived at 3pm to pick up a trailer, I didn’t get on the road until 5pm. The owner Eddie was rude, insulting, and wouldn’t stop talking about all the problems he had. Instead of trying to get me on the road and make a sale he seemed to be more interested in crying to me about his staffing problems. We all have problems, it’s our response and action which defines us. Eddie needs anger management, a hug and some growth in the problem solving areas. Everything is someone else’s problem and never his own issues Will never be back."

"DO NOT USE THESE GUYs for a UHAUL rental!!! The owner doesn’t know how to do the paperwork and UHAUL should find someone else in the area. Response from owner is “I’m not a IT guy” so I don’t understand all this. In the meantime be prepared to wait an hour or so to do Paperwork manually"

"I have never seen anything quite like the lack of service and professional courtesy that I received from Eddie. He gave me a date to bring my boat in for service. I had it to him that very day. It was Mid-July. The boat sat at his shop for almost 6 weeks. I started calling at the 3 week mark and was told “I’ll get to it today”. Obviously that didn’t happen. Then after all that time Eddie told me he wanted nothing to do with my boat. I lost the summer boating season and ended up out of luck because it was September. I just called him back today and asked him if he could winterize the boat and cut me a break after having my boat all that time without getting service and he basically told me, “sorry. You’re out of luck here. I have many ahead of you!” Are you seriously kidding me?? This has been a very unprofessional experience and I would never recommend anyone consider going to Jensen for marine needs."

"I have used Jensen Tire for many non warranty repairs on both of my vehicles in the past few years. they are great to deal with and have reasonable pricing. Their techs are experienced and loyal and the company works in a professional and honest fashion, that you could not depend on in other facilities. I have never had any issues with any repairs done by them and will continue my servicing when needed in the future. I highly recommend this company if you are looking for competent and trustworthy people to deal with."

"Jensen Tire is, hands down, the best garage I've ever gone to for product and services for both tires and many other automotive needs. They are much more than a tire shop, are extremely friendly and flexible to work with, and will go out of their way to accommodate your schedule. They are also extremely fair in price. All that said, what they offer is far beyond other tire and automotive outlets in that they will go out of their way to help you out when emergency situations arise. I've had them open early and stay late, going way above and beyond to take care of me. I will never go anywhere else, and enthusiastically recommend them."