Envy Service Center

"We went through our insurance company for roadside assistance and were informed someone would arrive within 2 hours. It’s now been 3 hours and 20 minutes and counting. When the insurance company tried to call to follow up, no answer. I called, sounded like I woke the guy up. Received an empty promise that someone would arrive in 35-45 minutes…it’s been over an hour since that call. Called back again, no answer, called again, straight to voicemail with a full mailbox. Had to block my number to get someone to answer only to be told it will be another 20 minutes. Don’t waste your time if you actually need timely service."

"If I could give 0 stars I would. Disgustingly rude people including the owner. They damaged my car leaving the battery draining over a simple repair. No help and terrible attitude. WOULD NOT RECOMMEND. Horrible service."

"Took my car on a Friday. Didn't care to mention their closed all weekend. Proceeded to make me walk 20m in 11° weather. Stole my marijuana out of my car. Funny thing is, corben that works there tried paying for my photos. Then, I paid on Monday morning for my car to be towed to my home. And they waited till 8:30pm to drop off. And their prices change everytime you ask how much something is depending on who you ask. When I called for my car to see where it was. They forwarded me. I called 5x. But then I called from a different # and they answered. I would not use this company. They. Are. Trash."

"My insurance company dispatched Envy for roadside assistance in getting my disabled vehicle to the mechanic. I’ve experienced enough of these situations to know that it could take hours, so I had prepared myself for the worst. From the start, Felicia from Envy called and kept me posted on the ETA and was super helpful in navigating the process. The driver was very professional, knowledgeable and efficient in getting the vehicle loaded and delivered. It was the easiest and least stressful tow experience ever. Thanks Envy!"

"My car would not start. I needed a tow. The driver convinced me to send my car to Envy Service Center in stead of the dealer. They replaced the starter with an after market starter for $500. When I picked up the car I found that there was a strange noise each time I started it. I told the owner about the noise and he agreed to look at it the following Monday. They determined that the new starter was bad and replaced it. It now starts fine with no weird noise. ENVY seems to be a business that honors their word and backs their work as far as I can tell. Also, they washed and cleaned my car so that it looked GREAT! Respectful and courteous. I would use them again."