Sterling Boarding Kennel 189 Porter Pond Road, Sterling, CT 06354

"Took my little shitzu there for groom told owner he was hard to groom if she had ANY problems to call me told her he might bite if she pushed it so best to call and I’d come get him try another time She said she knew how to deal with “ dogs like that” i stressed not to provoke him if he really resisted She called me 10 minutes after I left all angry come get your dog! I get there my poor little shitzu is shaking so bad in a corner I can’t believe it terrified AND bleeding from the mouth Poor little thing had TWO holes in his tongue she wouldn’t explain what she did to him just kept yelling he was “crazy” “you’re lucky I don’t call the pound” On and on! I was furious and still am reported that witch for abusing my dog! If that’s how she handles them she shouldn’t be anywhere near dogs"

"We have used Sterling Pet Lodge to board and clean our dog several times now. Everyone there has been fantastic, always accommodating, our dog always comes home clean and happy and gets to even roam around in the play yard. The little doggy scarfs are a great personal touch! We have used another facility in the past that is well rated and they never gave the personalized treatment that these wonderful ladies give! We will be back again and again no doubt!"

"A few years ago my husband and I came to see your kennel . We were looking for a nice place to board our dogs while going on vacation. We never were able to go together because we did not want to leave our dogs in a kennel since our dogs were used to sleeping in bed with us, and they were also rescued and we didn't want bad memories of being alone and unwanted. While showing us around we noticed the cages and areas appeared very dungy looking, it reminded me of the Humane Society or City Animal Control., There were a couple of dogs barking and she said, " Oh those are those poodles" with a derogatory voice. I didn't have poodles but I love all dogs, all kinds and I didn't like the attitude she had about paying customers dogs. She was a bit cold in personality, but the vibes I got there, I actually cried when we left. I told my husband that I could not ever leave my dogs there and he agreed. I happen to come across a comment the owner made on Facebook and I felt the need to give my review, even if it was a few years ago"

"Please do not board your dogs here!!!! They are absolutely horrible!! Brought my 2 dogs for daycare for the day to try it out before we decided to board them and Donna was calling me 20 minutes later saying one of my dogs was vicious and wanted to attack her. Neither of my dogs have ever growled at anyone and have been boarded elsewhere and were fine! I turn around and came back and she started saying some horrible things about my dog and myself. Then to top it off my dog has a bad red mark on the interior of her ear that was not there before! This is probably why they are so cheap!!!"

"We took our elderly dog, Bella, there for a 5-day stay and were lucky she came out alive. She walked in, clean and dry, and had to be carried out, soaked in her own urine and feces. Apparently she fell some time during her stay, and her "caretakers" didn't bother to help her up or clean her off. She now has deep sores over one side of her body. They also didn't call us or her vet to get help. Since leaving, her vet has seen these and will not recommend this location again -- and of course we will never bring Bella or any other animal there again. The owner also threatened to ruin our reputation online if we wrote a negative review. But for the sake of other animals who might receive similar treatment there, we have to review."