Gates Restaurant + Bar 10 Forest Street, New Canaan, CT 06840

"Have been a regular customer for some time now, often on Saturdays to enjoy live music. Unfortunately, my recent experience has taken Gates off my list. Upon arriving, I was informed by the hostess that a ticket to the show was required for entry. I gladly accepted the $25 cost and was told to wait to purchase a ticket from her manager. After 15 minutes I asked the hostess again to purchase a ticket, and again was informed to wait for the manager. Finally, the manager arrives and informs me--in a rude and obnoxious way--that they are at capacity and unable to accept walk-ins, despite the hostess confirming that I would be able to purchase a ticket. If the manager had simply informed the hostess that they were at capacity, she could have informed me and several others that were also waiting to purchase tickets, instead of forcing us to stand there for more than 20 minutes. The condescending attitude of the manager only made things worse. It's too bad, because I really enjoyed this restaurant and live music on Saturdays, but their staff is disorganized and disrespectful and I will not be back."

"Gates has seriously upped its game! My wife and I were pleasantly surprised after a recent visit, a major upgrade from our experience a couple years back. The service was noticeably better, attentive and friendly, and the food? We devoured our bowls – I can still taste the freshness of the tuna in mine – and left feeling happy and satisfied. If you haven't been back in a while, give Gates another try – you might be in for a delightful surprise!"

"Went for brunch on Sunday and had a pretty good time. It's a cute spot, good light and nice atmosphere. It also looks like they have a battle of the bands planned, which seems like it will be really fun. The kitchen was really slow, unfortunately, which was surprising, because they didn't seem overly busy for a Sunday. They didn't serve the table all at once which is always a bit awkward, especially after such a long wait. But the food itself was decent, and the wait staff was pleasant."

"Had a wonderful brunch with bottomless mimosas of course!"

"The appetizers were delicious. Wings, Brussels sprouts, calamari, and chicken bites. My prime rib dip sandwich was okay sort of dry but the bread was nice to dip in the jus."