CVS

"Usually very rude. When I call over the phone, I never get to finish my sentence without them cutting me off."

"I received a text message to pick up medication because it was ready. went to go pick up the prescription, i was then told to wait 20 minutes. after a HALF HOUR I returned I was told they don’t have it. After they told me to find a different pharmacy because there was nothing they would do further for me. unprofessional, unapproachable, unethical and rude employees."

"Just was released from the ER and went inside this CVS to get my prescriptions filled-I was in pain and diagnosed with diverticulitis-when I spoke with the clerk she was entering my script in the system “Jake” the pharmacist yelled over to The clerk asking her what she was doing. She replied that she was entering the script because I wanted to wait for.my medicine and he said that well its going to be a while- I said that I was in pain and needed to wait for it- In the mean while another employee piped in with we just want to give me a realistic pick up time. The same clerk was showing the Pharmacist Jake photoss on her cell phone totally not work related. (i could hear the conversation. I’ve heard there is a shortage of workers but they had 6 people working behind the counter. Very rude employees with absolutely no empathy. If there was as a better way to get scripts filled I would absolutely do it."

"Very pleasant employees and the only pharmacy that had my meds in stock."

"I bought a product called nicorette (gum to help you quit smoking) that I was told was returnable/refundable by the associate K in store if I did not like using it. I came back to the store to return the product during which one manager told me that it was returnable and he would honor what the associate k previously had told me and another manager refused to return it saying “I don’t care what anyone says” and told me to call cooperate for a refund. I called corporate for support then I was informed that it was at the manager’s discretion to accept or deny returns. The whole thing is just ridiculous."