All About Kids Pediatric Dentistry and Orthodontics - Stamford

"My children love the staff and environment it truly is about them and making them feel comfortable. My kids enjoy going to the dentist."

"We been coming here since my oldest daughter was a baby and we love this place the office is beautiful they have lots of fun things to do while waiting"

"Cindy and Lisa were so friendly and helpful. The whole staff was very accommodating and made the visit very smooth. Professional, clean office!"

"My experience with Dr. Laurent was very amazing. He was very patient with my 6 year old son who has difficulty adapting to dental procedures. He is truly a gem to all about kids. He is definitely someone I would recommend. Front desk Marilyn was very professional and interacted with myself and son."

"I totally agreed with the previous comments about their staff's attitude. Went to their office today to have my son's Oral Assessment for his daycare requirement. So I handled the form to one of the receptionists & told me to wait to be called. I waited & not expecting to be attended soon since we did not have any appointment but an hour had passed & I was still patient since I see that they have patients coming continuously. However, after almost 2 hours of waiting, I approached the lady to know how much longer I had to wait. To my surprise, she totally forgot about me & what I was there for & asked me again about my son's info & then told me that, "I told you that you have to wait for the call over the phone because it will take 7 days & his doctor isn't here". I was like, are you serious, you just said to wait for the call but you didn't specify that it would be over the phone." Neither she told me that his dentist wasn't there. She made me & my toddler (who was already impatient by that time) wait for ages & didn't even bother checking on us even if we were the only ones left waiting there! I told her that if she just told me that it would take 7 days, then I could have just cancelled it & made an appointment with another Dentist who can do it sooner. She was aware that I needed that paper done before Monday because I initially told her that my son will start on Monday. Terrible experience indeed! Worse, no apologies from her. So, to my dismay, I cancelled my 2 kids future appointments with them. I mean their dentists are really great but if they will just hire people or front line people who do not know the ABCs of good customer service, then I would rather go somewhere else who are compassionate to their patients. The image of the healthcare providers are just as important as the other staff, that said, the management should do something on how to improve their staff & not just give assurance by replying to the bad reviews. Otherwise, you will not be able to build loyal patients. By the way, this is not the 1st time that we were misinformed by their receptionists. There was also misinformation given to us the 1st time we went there but we still proceeded anyway & understood it but this time around, it's totally unacceptable behavior shown by one of their staff."