Springfield Inn 1573 Riverdale Street, West Springfield, MA 01089

"The reception there sucks and incorrect Wi-Fi password. The service was less than impeccable. Not a pet friendly place."

"Rooms look clean but they actually don’t change the sheets , there’s rat poop in the drawers , under the couch there’s a whole bunch of old food that was not cleaned ! Everything is stained ! You’d think for the price you page they would at least give you clean sheets , I checked out and had to check back in and I was given then same exact room , my daughter wet the bed and the stain was still there !! VERY DISGUSTING!!!!"

"Room was fairly clean. Stains on wall from what looks like coffee that needs to be washed off. burnt holes in bedding. Woke up to use the bathroom in the middle of the night and saw roaches climbing up the shower wall. For 110$ a night you would expect better."

"Rooms are decent sized, you can get 1 or 2 beds. Rooms have a table and chairs, mini fridge, microwave, and a TV. Some of the TV are flat screen, others are box TV's. The bathrooms have a toilet and a shower, with a bathtub. The sink outside the bathroom, so it can be used for other things. The bathroom is cleaned, but not always the best. Some rooms have painting drips on the floor and in the bathtub. As for the cleanliness of the rest of the room, it is vacuumed and garbage's are emptied. Corners have some dust/dirt buildup. A lot of the curtains are broken. Along with thermostat's and outlet covers. Some rooms have dents in the walls. The staff/owners are very nice, a bit hard to understand, but very willing to work with you on the prices of the rooms. There is almost always a room available."

"Room was nice, clean & recently remodeled/updated. For the location it was quiet & did not feel as though it was next to a busy highway. The owners were always pleasant, helpful, willing to work with us & took care of any issues immediately. Enjoyed our stay & would definately return & recommend!"