Bethel Veterinary Hospital

"Very disappointed to say in the least. If you choose to use this clinic bring your full wallet. They don't care about anything else! I took my 2 dogs to them however they over charged me on medication and visits. I understand they need to be paid for their service but to take advantage of clients is unethical. I made a visit to bring my bunny and was late for the visit, they cancelled my appointment! My bunny needed to be seen and after I told them he is 16 they refused to see him! My 13 yo dog needs medication, was told by the vet there's nothing more they can do just buy the medication from them at an over charged price, when I requested a prescription I was denied! I've never seen such horrible treatment of client or patient before!"

"I've been seeing Dr. Fitch for my pet pigeons for almost a year. Not only are the rates extremely reasonable for an exotic/avian vet, but Dr Fitch has been very accommodating. She was willing to consult other board certified avian vets (and name names) to alleviate a concern about a medication. She was even able and willing to see a new bird (a lost racing pigeon I picked up) on short notice. When one of my birds passed, Dr Fitch and the entire staff were so compassionate and totally up front about necropsy options and pricing both with them and with a nearby vet school. I really couldn't be happier with the care received at Bethel Vet"

"Couple years ago I had a disappointing experience with this veterinary office because they offered unnecessary services and inflated my bill. I visited the clinic with my dog for a routine check-up, but the veterinarian recommended several expensive tests and procedures that seemed excessive. When I sought a second opinion from another vet, they confirmed that many of the recommended services were unnecessary. This left me feeling taken advantage of and frustrated with the veterinarian's ethics and professionalism. I would caution others to be wary of such practices and seek multiple opinions when faced with an unusually high bill for pet care. They also charged me for my dog's grooming while nothing was done, no nail trim, no bath. I decided to give another try a year ago and it was the same. Over $1000 for domestic bunny's check up, offering microchip and vaccines, really? Don't take advantage of people who love pets and/or have children who love pets, and will do everything for them. The worst veterinarian I've ever met."

"The vets are good, most of the staff was nice. There is definitely an attitude problem in that office. So happy I decided to leave. Best decision I made."

"I brought my dog Huck to Bethel for a few years and I'm so grateful for their work. He had a chronic stomach issue and they were the first vet to really work with me to investigate and explain the steps along the way, and it's been happily resolved ever since. They undoubtedly improved his quality of life. Plus I never waited for an appointment and billing was always straightforward. The only reason I'm forced to change is because I live too far away to keep it up - if something serious arises, I'll probably make the trek from New Haven again. Absolutely recommend to those in the area!!"