Lowe's Home Improvement

"Ordered a cooktop. Online said all set to be delivered and installed on 12/10. Great! 12/10 waiting and waiting I called, “oh that was changed to 12/27! No install ordered. Can’t do that online call the store.” No call or email to say delivery was changed. I call the store…”you have to come in we can’t set that up over the phone or online.” Pure frustration."

"I love their customer service. I had one staff walk through the entire store with me and guided me with purchasing everything for a custom closet! I couldn't have done it without the Lowe's staff!!!"

"Good experience as usual at Lowe's. Only there for information, which I got. Employee was patient, thorough, and helpful, willing to give me as much of his time as I needed, even after he saw that I wasn't buying that day. He does work on commission so, if I go back to buy the item, I'll ask for him."

"Today I've had the best customer service experience ever. This guy named Joe helped my dad and I explain the cost of installment for stoves as well as giving us different looks of stoves for the needs we have for home. He gave us an estimate for installment date as well as delivery date. He was very respectful and gave us other options for installation. When we come back I hope he is there to help us again."

"I thank Lowes's for the respect they give to the veterans as a veteran, I love the parking spots and the discounts they have for veterans. This store is always clean and has a friendly staff that is very helpful and time I have asked for anything. Thank you lowes."