Sumner Bay Motel

"We had a comfortable & safe in this motel for 2 days. Great location & great view. Chelsea is very helpful with us. Great job in the customer service."

"Great location for a great price. I enjoyed my 3-night-stay. The beds were extremely comfortable. We arrived too early for check in but the staff had no problem taking our bags until the time came and they also kept our bags after check out as we had a few hours to kill before our flight home. The staff (Ms. Chelsea) was lovely and very helpful with my queries on how to go around the city. Would definitely stay here again if returning to Christchurch and will recommend to my friends."

"After booking weeks in advance for a wheelchair accessible room , we arrived only to be told that we would have to go into another (non accessible)room because other guests without disabilities had requested that room and as they booked for a longer stay then they got preference. The room we were given was totally INACCESSIBLE and my partner in a wheelchair could not even get to the toilet let alone the shower. When I spoke to the person on the desk and told her this I was told "ohh yeah sorry" and there was nothing they could do about it. This is totally unacceptable behaviour and very poor customer service especially considering that our request for the accessible room had been accepted Weeks in advance, then our payment on arrival before going to the room . This was on easter weekend and there was very little other accommodation available in Christchurch which we had to find for ourselves because they could not find anything else. Their entire attitude was a disgraces and I would not recommend anyone with a disability even attempt to stay there."

"Nice & close to town centre. Unit 11 was at the back & quiet with view of bit of street. Moved to Unit 9 (2 Floors) as my man wanted a couch..11 was better quieter & would choose that next time. chelsea was helpful & accommodating. Will be back :) the Fried Chicken @ the Korean Cafe & Tapas was worth trying!! Choice of Slaw OR Fries :)"

"We spent a couple of nights here as part of a "getaway week" and really enjoyed it. The unit was nice and, being on the 2nd and 3rd floors, had plenty of light. A comfortable place to be, and great value for money. While Sumner isn't huge, the Sumner Bay Motel is located about as centrally as you can get (two minutes by foot in any direction will get you: beach; coffee; food; supermarket). While central, it wasn't in any way noisy due to traffic or people in other units. We slept pretty well. The staff were friendly, smiling, and always said "hello" - including all the cleaning staff we met. Somewhat unusual - but in a very good way. Would we return? Absolutely! Great value, great location, and great staff. Ask us when, not if ..."