Christchurch City Hotel

"This was the noisiest hotel I’ve ever stayed in in my entire life. Getting good quality of sleep here was not possible. Actually, getting any sleep at this hotel was not possible The room this hotel placed me in was next to seven trash dumpsters. One of these trash dumpsters was a disposal for glass and glass bottles. These dumpsters were used all throughout the night. Since the hotel lobby is not staffed to 24 hours, attempting to get this issue resolved in the early morning was not possible. I do not recommend this hotel to anyone. Beware of this hotel if you are attempting to sleep. See added photos of the dumpsters."

"The main problem for us is the limited TV choice. NZ and Chinese channels but no CNN BBC or similar channels. The staff are very helpful and pleasant. Rooms clean and comfortable. The upstairs restaurant is excellent."

"Sorry, I forgot to take a photo of this time, but very happy to share some experiences. First, excellent location and is easy to find in the centre, with a lot of shopping areas around and restaurants. The room size is suited for 1-2 people, and nice staff in their reception. All their furniture are new and comfortable except the bed is too soft for my back, but it is not a complain. Comparing other hotels, they have a good value and very nice to travellers."

"We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like idiots and being forgetful on our own properties."