Riccarton Clinic and After Hours Medical Centre

"I moved to this practice over a year ago, and I have no regrets. I love that you can just walk in and wait, and no matter how busy the waiting room seems you get a compassionate consult. My previous GP had laughed at things I had been really worried about in the past, which got me into the routine of only making an appointment when things were terrible. I don't feel the need to do that so much now. Great care and service. We'll done!"

"No problems with our experience here. Took my daughter with a broken leg. There was a bit of a wait but that is absolutely expected anywhere at the moment. Im confident it would have been a lot shorter than what it would have been at A&E. Staff were friendly and attentive and were doing a great job given the pressure they are under at the moment. Was expecting a bill which I would have been happy to pay for the shorter wait. For a child on ACC there were no charge apart from one surcharge for the x-ray. Will come again if I have any other urgent health concerns."

"We went to Riccarton Clinic last week with one very sick child with respiratory issues . We hadn’t booked. Whilst the wait was long, as it is everywhere at the moment, the staff were attentive and kind. During our wait a nurse came and checked on my child 3 times to make sure he was okay. When we got to see Doctor Goebel she was very patient, kind and listened to my concerns. I was really impressed with the service that we received even whilst the system and staff are under such duress. Thank you"

"I visited the clinic around 5.30 on 15 June with concerns about irregular heart rhythm which was ongoing and not settling. Not being an enrolled patient at the clinic I was expecting a wait to be seen and also thought that I may not be seen at all before closing at 8.30 I am happy to say that I was attended to without delay and was away before 8.00 very much more at ease following the required treatment, ECG's etc. Right from reception through to nursing staff (including a first year med student sitting in on the appointment) and the doctor who attended I could not fault the professional and friendly service provided. Thanks so much to all of your team for their great work."

"Amazing service for my sick 2 year old from start to finish. 1.5 hours. Was greeted with a smile, then seen by nurse. Was asked to do a RAT test then was seen by the doc. All very friendly and helpful on a Sunday late afternoon. Can't fault them. Definitely a breath of fresh air from the Medical industry."