Children's Specialist Centre
About the Business
Welcome to the Children's Specialist Centre in Christchurch, New Zealand. Our institution is located at 58 Colombo Street, Cashmere, Christchurch 8022. As a dedicated doctor's establishment, our primary focus is on providing exceptional healthcare services for children and adolescents.
At the Children's Specialist Centre, we understand the immense importance of safeguarding, healing, and nurturing the younger generation. Our institution was founded by four passionate doctors who recognized the need for a comprehensive and tailored facility to address the health issues affecting children and adolescents in New Zealand.
With a shared commitment to pediatric care, these medical specialists came together to create a cohesive and child-friendly environment where families can find the support they need. We believe that a kind and sympathetic approach is crucial in building trust and confidence in the healing process for both parents and young patients.
Our four directors have worked tirelessly to establish a culture of care within our institution, with the goal of expanding our team to include more specialists in the future. We believe that collaboration between doctors leads to innovative solutions and groundbreaking advancements in pediatric healthcare.
The Children's Specialist Centre is dedicated to providing exemplary care in a comfortable and non-judgmental environment. We understand the unique vulnerabilities that children and adolescents face, and we strive to create a facility that meets their needs with compassion and understanding.
Please note that all GP referrals will be processed and triaged by our team before we can arrange an appointment. Due to unprecedented demand, our current wait time is approximately 3 months. However, this waiting time does not apply to our paediatric surgeons and dietitians.
As our clinicians work part-time at the Children's Specialist Centre while also practicing elsewhere, the triaging process may take up to 2 weeks. We apologize for any inconvenience caused by the waiting times and assure you that we are working diligently to provide our services to you and your child.
We appreciate your patience and understanding during this time, as we are operating with minimal staff. Our commitment to delivering high-quality healthcare remains unwavering, and we will continue to strive for excellence in all aspects of our services.
To schedule an appointment or for further inquiries, please contact us at 03 337 9470 or email us at reception@childhealth.co.nz. We look forward to serving you and your family at the Children's Specialist Centre in Christchurch.
Location & Phone number
58 Colombo Street, Cashmere, Christchurch, Canterbury 8022, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 2:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Absolutely hopeless. Not interested in making or keeping appointments and showed no empathy towards either child or parents. Office manager was rude and did not understand even the most basic requirements of the Privacy Act. Would give zero stars if it was available"
"We have had three appointments with Dr Colin Watt. He has always been professional, compassionate, and has always treated my child respectfully. My child trusts Dr Watt, which has not always been the case with other health professionals. The receptionist is also very friendly and helpful."
"Waited ages to be seen, psychologist didn’t listen to my concerns refused to see past her own views on homeschooling and proceeded to blame me for poor socialising of my child. My child said I don’t like it here I want to leave. So we did very promptly. Would recommend you seek out other services for your child not child friendly at all."
"Really disappointed in this service. We were on a waiting list for close to 8months before we could get an appointment, this was after me ringing every month or so and as soon as we got to our appointment they cancelled on us as we were in the waiting room. I was told I would be contacted the next week for a new appointment...I wasn't. I rang again and finally got a new appointment 10 weeks after what was meant to be our first appointment. The day of our appointment arrives and what do you know they cancel again but this time with 2 hrs notice. I understand things happen but this process can be very daunting for children and also their families. The communication was poor and lack of empathy. I was meant to get a call back about a new appointment but never did. After talking to my GP we have decided to go elsewhere."
"If I could give a 0 star rating I would. I was referred by my GP for my daughter to see Lee Hector-Taylor. No one contacted me so I rung reception to make an appointment following my referral. Receptionist was one of the rudest people I have spoken to, cutting me off saying someone would contact me. Waited another 2 weeks and then rung again and reached out to Lee directly. Again, rude receptionist and response from Lee was I would be contacted. Now 6 months on and have taken my money elsewhere. No common courtesy from anyone to follow up, rude to deal with. Find somewhere else to go!!"
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