The Warehouse Riccarton

"Bought a trackpant. And saw its made of polyester(plastic). Trackpants are for exercise why would you sell that product that is made up of plastic? It does not absorb sweat, and its really bad for health. Guys pls stay away from polyester clothings. I dont know why warehouse has stooped so low just to save a few bucks. Pls have clothes that are more organic instead of made up of plastic. Its horrible."

"My partner went to buy a usb stick, simple you'd think. She made the mistake of being black apparently. Was followed around the store and harassed by security needlessly. Will be going to the media about this."

"My experience recently was very dissapointing due to some issues with rude staff she has reddish coloured hair in a bob. I was asking for some directions politely when she turns around and says “can you leave me alone I’m in the middle of something” as she was standing in an aisle doing nothing. She said this very rudely and scowled at me which made me feel very upset with the way I was treated. I truly believed that I was going to come out as a happy customer when entering the warehouse. I did not. After this incedent I felt embarrassed and left the store as I did not feel like a welcome customer to the warehouse anymore. I hope the staffing can improve."

"Went into the store to look for a particular item, online said available. Asked the lovely gentleman at the self serve checkout for assistance. He rang another colleague to come help. Charlotte was rather rude and when I said I'd be back at the aisle the item should be she acknowledged with an okay and walked off to check out back like she didnt care or was annoyed she had to do something. After waiting for about 10-15mins in the aisle we found something else we could potentially use after some modifications and advised the guy at self checkout she didnt come back to me, he handed me the item and said she dumped it there. She was very resistant to actually wanting to assist me. Rather disappointed in her service."

"Bought an appliance there yesterday and needed help to get it to my car. A wonderful staff member - Natalie - was a great help. It was a pleasure visiting there because of her professional and friendly attitude."