The Doctors Tauranga

"Generally annoying if one thing goes wrong here most things go wrong i take my granddaughter to the doctors and pretty much 2 out of 5 times theres a problem nothing particular just generally like rescheduling without asking the patient and stuff like that mildly rude staff aside from the Doctor Charlotte and Casey and one other girls whos name i cant remember ive never had a consistent experience here so if i ever need to move to a doctors Unfortunately it wouldnt be here."

"I have just spoken to your lovely receptionist Maree , she was an absolute blessing to speak to & such a dream over the phone. She made me feel important and listened to. As a medical receptionist myself , she seems like such a blessing to the practice x"

"Dr Séan Barklie is 10 out of 5 stars, amazing GP, gets results time and time again. Special shout out to Maree on reception who went out of her way to help me getting a replacement script today as well. Great team all round!"

"It would be easier to deal with a coven of witches than deal with the nurses and admin here. They are frequently rude and aggressive over the phone and are one step away from yelling at you if you request a basic service from them requiring any effort on their behalf. Someone needs to retrain the nurses in basic decency and etiquette."

"I've given 5 stars for the incredible care form Nurse Mia this week, who literally coached me through a high blood pressure blip on Wednesday... she was so thorough and helpful, and treated me like an intelligent being. Thank you! What an asset to a Practice! She was committed and thoughtful, and I had the answers I needed. She has also put a plan in place for me to improve my health situation, which appeals. The whole nursing team gave me a friendly send off on Wednesday. There are quality specialists at this Practice, as there always have been. I have had wonderful care from doctors and nurses here, over the last 20 years. The only thing I would ask is that the Practice's staffing allows someone to be on reception to answer the phone during work hours. I often work 50 plus hours a week and can't dip offsite. I need to be able to phone, and not have to visit in person every time, to get a job done. Please don't underestimate the value of a great receptionist!"