Tend Pakuranga Medical Centre

"The tend app is a joke. I booked an appointment and when i turn up to my appointment the receptionist tells me that my booking was cancelled by “other”. The app is a waste of time and you cant be booked unless u have sufficient funds on your visa card. It looks like its all about money rather than ensuring patients are seen for health reasons. This not only wasted my time but also I was annoyed. I have being a patient at pakuranga medical centre for many years and they had lovely doctors however recently they have new doctors and I personally feel that my concerns are not being heard. I am thinking of looking for another medical centre that provides better healthcare rather than after your money."

"They discriminate and couldn’t care less about their customers Health, only money . I went to make an online booking and they first wouldn’t accept it because I didn’t have a credit card, then when I found one they wouldn’t accept my booking because there was no money on it, as I was wanting to pay cash at the time .What an insult and its just Disgusting behaviour, no more than of corporate greed. This is not even legal especially when you have already been paid by the Government every year for the last 20 years without fail as a retainer paid up front, to look after my family and I when we need it . I’ll be making a formal complaint to the medical board ,and we also now looking for new doctors who care about our health First, before making themselves more money."

"Great Online and Reception experience, digital payments via visa made life much easier. Clean, well presented clinic. Negatives: - The app booked me with a doctor who wasn't accepting new patients - The doctor was upset by this, overall unwelcoming experience with GP - If you're a new patient, transferring your files from your previous GP by requesting digitally over the app only fills in your personal info; no relevant medical history was available to my doctor who was upset by this & unhappy with my attempt to summarize briefly. For this reason I'll likely seek another practice; so I don't face the wrath of another Doctor not anticipating my appointment. To Summarise: My GP wasn't happy I had accidentally booked but reluctantly gave me a vaguely-written referral out, no more than a vague diagnosis, one day off work and a distinct lack of a pain management prescription. Basically if you're the unfortunate soul who books with an unavailable doctor, they won't let you forget it and they will do the bare minimum happily. The app itself seems mostly flawless though, thanks."

"The medical center looks quite new and there is parking around the back of Courtney Place. I came for a blood test and the facilities were nice. There was also other medical services in the building. There is an entrance off Ti Rakau Drive."