Pascoes
About the Business
Welcome to Pascoes, a prestigious jewelry store located at 588 Chapel Road, Auckland, New Zealand. As one of the leading establishments in the industry, Pascoes has been providing exquisite jewelry and exceptional customer service for over a century.
Step into our store and be captivated by the sheer beauty and elegance of our extensive collection. From stunning engagement rings to dazzling diamond necklaces, our range of jewelry is designed to cater to every taste and occasion. Whether you are looking for a timeless piece to mark a special milestone or a trendy accessory to elevate your everyday style, Pascoes has something for everyone.
At Pascoes, we understand that purchasing jewelry is more than just a transaction; it is an expression of love, joy, and personal style. Our knowledgeable and friendly staff are here to guide you through the process, ensuring that you find the perfect piece that reflects your unique personality and story. With their expertise and attention to detail, you can trust that you are making an informed choice that will be cherished for a lifetime.
As a point of interest in Auckland, Pascoes is not just a jewelry store, but a destination for those seeking exceptional craftsmanship and unparalleled quality. We take pride in sourcing only the finest materials and working with skilled artisans to create jewelry that is not only visually stunning but also built to withstand the test of time.
In addition to our extensive collection, Pascoes also offers a range of services to enhance your jewelry shopping experience. Whether you need assistance with resizing, repairs, or appraisals, our dedicated team is here to assist you every step of the way. We believe in building lasting relationships with our customers and strive to provide a level of service that exceeds expectations.
As you explore our website, we invite you to discover the world of Pascoes and immerse yourself in the beauty and craftsmanship that we have to offer. With our convenient location in Auckland, visiting our store is a delightful experience that will leave you inspired and enthralled.
Visit Pascoes today and let us help you find the perfect piece of jewelry that will create memories to last a lifetime.
Location & Phone number
588 Chapel Road, East Tāmaki, Auckland, New Zealand
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 8:30 PM
Friday:
9:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:30 PM
Sunday:
9:00 AM - 5:30 PM
Reviews
"Worse customer service I’ve experienced ever. The lady with the bob haircut was trying to serve but was extremely rude and disrespectful. She was extremely snarky and gave necessary attitude. She also tried to deny me from attempting to get a refund and was extremely judgmental. Luckily other sales associate ( who was better ) took over but overall I am extremely disappointed. I think the management need to review her employee contract at this point."
"the lady that served us brooke was very rude, not talkative wouldn’t even smile, quite snarky"
"Not happy... Went in and asked about a watch , lady decided to point me a brand i wasn't interested in . left the watch with her to focus on a gift for my friend as a xmas gift she showed chain and he was happy with it but she listed it as og price not what was offered in pamphlet . forgot to take the price tag off . no clear customer service was all over the place and didn't try and relax the customer . while this was going on another customer came in asking for a item and then asked to pay with true rewards..... not accepted but still was trying to get the customer to pay . went to Stewart Dawson Botany and the young man and lady were very understanding and apologetic . I get its the busy season but dont push it with customers ive had great experience's with SD Manx and SD Sylvia park And Pascoes Manx and Pascoes Sylvia park Regards Tim"
"My partner bought me and engagement ring for here but it was too big. When he bought it the lady said that if it’s too big for me when he proposes that he can bring it back and it’ll only be $20 to resize it if it’s within 2 months. We brought it back and the same lady charged $75. When I received the ring from resizing it it was STILL too big. I asked another pascoes and they said that since the ring has a thinner band than the ring sizer they have in the store that the lady at the botany mall should have recommended a size smaller than how the ring sizer felt for my ring. So disappointed that I have to wait all over again and I’m definitely going somewhere that ISNT the botany pascoes as I’m sure they’ll just recharge me again for their mistakes. So disappointed ."
"A great watch sale - buying a birthday gift for my 88 year old mother. The watch is great. The service was shocking. At first, 3 assistants standing doing nothing no eye contact no service. Finally got 1 assistant to open cases to try watches her lack of entusiasm, manners and service was the worst we have experienced anywhere in the world. Service there was none only bought the watch because my mother liked it, she nearly walked out but persevered as the price was right. Certainly the assistants were put out at having to actually take money from a willing buyer."
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