The Warehouse Westgate,

Fernhill Drive, Westgate, Auckland 0614

"I just bout this outside bistro table, only had it for 1 week and its already rusting? What can we do to remedy this situation. Pics to show 1 weeks damage... pks call me 021540553 to resolve this. Regards Michelle Teiniker"

"I was so disappointed with the customer service in the Warehouse Westgate. I will never buy any electronic products in the Warehouse. They just sell the bad quality of the product like TV JVC58 inch (I have been bought for 2 years) and don’t have any support provided to the customer after the product or service has already purchased. The worst experience I got in NZ."

"Customer service was super unhelpful- I asked if they had an item in store that was showing up on their website and they said they would check and call me back. Time went by and heard nothing, so I tried calling back a couple times and they had forgot to call me back (which would have been fair enough if they were busy) and they said they checked and the item wasn’t there, so I said polite goodbyes and thank you. I came into store the next day and there the exact item was, right there, and would’ve been the first thing they saw. Very certain they didn’t even bother to look and just said they did."

"Good revamp store. Handy location, close to Motorway off ramp and ample parking. Friendly staff and most of the time have stuff in stock. Check out my photos. Recommending a visit. They now start selling branched sportsware such as Under Armour, Puma, Champions.. Adding competitions to other outlet stores in the Westgate Shopping Centre. Just one thing to note... This is the Warehouse, so would be unrealistic to expect same level of services and staff expertise comparing to Farmers/Smith Caugheys. :). Yvonne, Jess etc all gave really good customer service at the customer services desk. Much appreciated"

"The expected retail therapy is easily achieved with a broad range of goods with varying prices but you'll find most of what you may need here. Ample parking. Gets busy and tills/ paypoints are not well staffed so queues often result. Come here for barely good service."