The PBT Group
About the Business
Welcome to The PBT Group, your leading establishment and moving company located in Auckland, Bell Avenue. As the top express courier and general freight service provider in New Zealand, we offer a wide range of services to cater to all your transportation needs.
Whether you require express courier packets and parcels, general freight pallets and full truckloads, or even ocean and airfreight container movements, we have you covered. Our extensive network of people, systems, locations, and fleet enables us to deliver your parcels, pallets, full-truckloads, and containers anywhere in New Zealand.
Our nationwide express freight distribution ensures efficient transportation of pallets, less than truckload (LTL), and full truckload (FTL) consignments. We also specialize in express courier distribution of business-to-business (B2B) and eCommerce satchels and parcels throughout New Zealand.
In addition to our freight services, we provide landside freight handling and transport services for import and export cargo. Our expertise extends to local and nationwide full container load (FCL) transportation. We also offer specialized cross-docking and third-party logistics (3PL) storage and distribution solutions.
At PBT, we are committed to working together to become New Zealand's leading Express Freight Network. With our extensive network of locations, fleet, and dedicated team, we ensure the highest service levels are maintained every day. Our news blog keeps you updated with notifications, service updates, industry news, and information about what's happening at PBT.
Please note that due to the cancellation of ferry sailings, there may be unavoidable delays in our freight network. We kindly request your understanding and patience, and advise you to factor in an additional day for expected deliveries.
Furthermore, adverse weather conditions may also cause delays in our services. We apologize for any inconvenience caused and appreciate your understanding. Please be prepared for a delay of 1-2 extra days for deliveries between the islands.
As part of our commitment to sustainability, PBT has been developing a strategy to become a more sustainable business. Watch the video below to get an update from our CEO on our journey so far. We are excited to embark on a sustainable future and have recently launched a trial in Christchurch for a fully electric truck. Check out the video for more information on this exciting initiative.
Trust PBT, the leading Express Freight Network in New Zealand, to provide you with comprehensive express courier and general freight services. From Kaitaia to Bluff, we are here to deliver excellence and ensure your transportation needs are met.
Photos
Location & Phone number
20 Bell Avenue, Mount Wellington, Auckland, New Zealand
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Delivered my parcel to the wrong address. It was then stolen by the tenant of that address. PBT do not care, not their problem apparently. No point in using their chat bot on their website, or emailing them, or calling them. It gets you no where."
"Package delivery arrived at an Auckland PBT base from South island in 2 day's. Package now has been sitting in a PBT depot for 10 day's, Collecting dust. Why say 3-4 days delivery if you can't deliver on the days advertised. Could be another 10 day's wait for all I know. First time using PBT and never again. Pick up from depot was not an option either, was a blunt "NO" First time using PBT never again. Unreliable!!"
"I ordered some drinks online which were couriered by PBT. The box looked like it had been tampered with and someone helped themselves to one of my drinks! Churr. Going from the numerous other reviews posted here, any reputable company should avoid dealing with PBT like a virus until they can get their act together."
"Disgusting attitude and service, still didn’t receive my order from Tauranga and Christchurch (I live in Auckland Central) for over three weeks now. They wrote the wrong house number even it was confirmed over the phone and email multiple times. I received a call from their runner which this person hung up on me as soon as I picked up at 7AM, texting telling me delivery postponed to tomorrow due to wrong house number and that is not their fault, well I did not blame anyone! When I ring they also lied to me. The agent on the line named Lina said she’d transfer my call to operations team but it actually went through to a line that doesn’t exist? After all it is stressful just tracking my parcel and now I have requested for a refund from senders just get the goods back from PBT to their warehouse, I do not want to engage with this terrible courier company ever again. One very negative experience."
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