The PBT Group - North Shore
About the Business
Welcome to The PBT Group - North Shore, located at Corinthian Drive in Auckland, New Zealand. As a leading establishment and point of interest, we offer the most comprehensive range of express courier and general freight services in the country. Whether you need to send express courier packets and parcels or handle larger shipments such as general freight pallets and full truckloads, we have you covered. We also specialize in ocean and airfreight container movements.
At PBT, we take pride in being New Zealand's leading Express Freight Network. With our extensive network of people, systems, locations, and fleet, we can ensure the seamless delivery of your parcels, pallets, full-truckloads, and containers anywhere in the country. Our nationwide express freight distribution services cover pallets, LTL (Less Than Truckload), and FTL (Full Truckload) consignments. We also offer express courier distribution for B2B and eCommerce satchels and parcels throughout New Zealand.
In addition to our freight services, we provide landside freight handling and transport services for import and export cargo. We are well-equipped to handle local and nationwide FCL (Full Container Load) container transportation. Our expertise also extends to specialist cross-docking and 3PL (Third-Party Logistics) Storage & Distribution solutions.
At PBT, our focus is on Working Together to be New Zealand's leading Express Freight Network. With our extensive network of locations, fleet, and dedicated team, we cover the entire country from Kaitaia to Bluff. Our culture of collaboration ensures that we deliver the best possible service levels every day.
Stay updated with the latest news, service updates, industry insights, and information about PBT through our news blog. We strive to keep you informed about any disruptions or delays in our freight network. Due to the cancellation of ferry sailings, there may be unavoidable delays in our freight shipments between the islands. We kindly request your understanding and ask that you factor in an additional day for your expected deliveries.
Please note that adverse weather conditions can also impact our operations. In case of ongoing extreme weather conditions, ferry sailings may be canceled, resulting in delays. We apologize for any inconvenience caused and appreciate your patience. Please be prepared for a delay of 1-2 extra days for the delivery of items between the islands.
As part of our commitment to sustainability, PBT has been working on developing a more sustainable business strategy. Watch the video below to hear from our CEO about our journey so far. We are excited to embark on this sustainable future and recently launched a trial in Christchurch for a fully electric truck. Check out the video for more information on this exciting initiative.
In summary, The PBT Group - North Shore is New Zealand's leading Express Freight Network, providing a comprehensive range of express courier and general freight services across the country. Trust us to handle your shipments with efficiency, reliability, and a commitment to sustainability.
Photos
Location & Phone number
20 Corinthian Drive, Albany, Auckland, New Zealand
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Incompetent at the highest level. Would still be way to nice. Apparently albany 2 greenhithe requires a rural delivery... seriously retards it's few kilometers away from depot. Package has been picked up and droped back at depot three foreign courier drivers with no ability to use Google maps. And the admin staff share anbelow average I.q. complete drop kicks and waste of time!! Do not recommend if you want a package delivery on time!"
"PBT…Why do your delivery drivers do this? My package was meant to be signed for by a human, not a front door. If my expensive package went missing (as my front door is completely open to the street) it would be because your drivers leave expensive packages outside front doors and write stupid things like “signed by: front door” in the delivery details."
"Delivered my parcel to the wrong address. It was then stolen by the tenant of that address. PBT do not care, not their problem apparently. No point in using their chat bot on their website, or emailing them, or calling them. It gets you no where."
"By far the most inefficient courier service. I don't think they have as many drivers as the other big 3. Over the years they have been slow to deliver and have a habit of leaving packages at the wrong address. Very lackadaisical. Latest drama - 3 days from pick up in St. Lukes to deliver to Glen Eden. If you have a choice don't use them."
"Sadly, I cannot give a 0 or negative number review. Appalling customer service. Four days to get a package from Napier to Auckland. As if that wasn't bad enough, the so-called 'Customer Service" line needs to be renamed the "No Service" line. No one answers the thing. The company is IMPOSSIBLE to get hold of. They simply do not respond to calls or emails. DO NOT USE this company if you have a crucial delivery."
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