Kitchen Things Newmarket

"Great service with proficiency. Thanks for the worry-free warranty service today. Will definitely come back for more shopping."

"Paid in full for two ovens which were to be delivered within the week. Within the week became impossible for them but that was forgivable. First delivery was cancelled just before they were due to arrive (of course I had nothing else to do that day) and second delivery hasn’t arrived and no acknowledgment two days later! Extremely disappointing."

"Don't be fooled by the showroom, sales are made and then it is the owners responsibility to sort everything else after this. Spent hours of my life dealing with these people which I will never get back. Had a sub zero fridge delivered which was leaking water on turning on (day one!!), kitchen things wash there hands of it and say it is the suppliers issue. Supplier says it is a kitchen thing issue and they cant talk to me about it. Customer (Me) is stuck in the middle with a flooded kitchen. Given an asko lpg hob instead of a natural gas hob, once again my job to sort out and I have to pick it up myself from other end of town despite it being 1 week later than they said it would arrive and me paying for delivery. Ordered a miele dishwasher 1 year in advance, told it hadn't arrived yet, then point out the order date was one year ago and was told it can't be delivered due to "tax and ird rules". Out of $60k spent here I didn't have a single product that didn't have a problem, kitchen things was no help sorting anything out. Common excuse given is that it is "covid times" but this doesn't stop a company standing by a product and sorting out problems, none of my problems were covid related, all were service related. Honestly just consider a more reputable dealer."

"• One Year New Miele integrated dishwasher broke down on Monday 27th of September, Error Code Fault F84. • We Lodged a service call online on the same date and was told the technician will be on site on Wednesday 13th of October. • The Technician attended the job and told me that the motherboard is broken they do not have the parts in either New Zealand or Australia !!! The part is on back order from Germany due to arrive in Australia on 4th of November. • Advised by your store manager the part will arrive in NZ on 16th of Nov on 27th of Oct. • Emailed your store manager for update and asking/begging her if they can prebook the technican to attend the repair job given the long waiting time for service on 3rd of Nov • Emailed your store manager for a follow up on 13th of Nov • Just got phone call from Miele that they can attend my job on 3rd of Dec!!! Two months plus without a working dishwahser, go figure what kind of service you will receive from both Kitchen Things and Miele if there is a problem with your appliance."

"Really good. Awesome workers that were very helpful"