Team Global Express

"Very disappointed and quite frankly angry, had my parcels get delivered yesterday (7 of them,very tall large parcels),driver brings up two of them and puts them right infront of the screen door,trapping me inside so before he walks away i say "youve trapped me inside" and he says "ok" then walks away, comes back with anouther two so i said "well can you move these two so i can open my door,im pregnant" he then let out a big sigh and was like "ugh fine" and proceeds to move the boxs,he only moves them the tinyest bit then goes "is that good enough for you". So i replied "if i can get out then yes but i dont think i can" said very nicely and with a bit of a laugh but still truthfull,and before ive even finished my sentence he walks away leaving me and my heavily pregnant belly to squeeze through a tiny gap, got scratched on my way out.i then found out after that he FORGED my signature, even though i was right there and could have signed myself,i will be taking this higher."

"Worst delivery service I've experienced ever. My order was out for delivery on 08/11 however, the delivery man ran out of time and reallocated my order elsewhere. Three days later still no sign for my parcel out for delivery. If the delivery man fails to deliver my parcel as he ran out of time wouldn't my parcel be a priority the next day instead of reallocation? I've contacted customer service multiple times yet no progress. Once a rude customer service lady also hung up on me instead of listening to my situation. Customer service is really horrible. They need to sort this out. Even if we try to call them we're on hold for more than 2 hours. They really need to sort out their service. I'm getting no answers from this company in regards to my parcel. If they can't do the job at least allow me to pick it up. Who is responsible if they lose my parcel? Are you going to pay for the amount of money I spent online? Good luck getting any reply from this company. Pathetic service don't recommend ever !"

"I patiently waited for your 7-day delay in delivering my parcel. I check the status today and it says “delivery attempted” but no one gave me a call and no one left a card?! No one thought to check that there are two units in the address and probably knocked on the wrong door. Now I have to wait again and will probably miss the delivery again because of people doing the same thing. We’re on lockdown for goodness sake. We can’t come to the depot to pick up our parcels and some of us are working from home and won’t have time to wait by the door for a delayed delivery!"

"I've been told that my parcel was attempted delivery and a slip was left for me, the time they said delivered was attempted, I was at home and no slip was left for me so I have no way of finding my parcel. Called the company and was left on hold for 25 minutes only to be hung up on. If you want to never see your parcel or you enjoy incredibly terrible customer service, I recommend toll, otherwise steer well clear of this business."

"Been dealing with toll for years and they just don't care about anything. Use another company if you can Customer service and the drivers are just rude and have no care for the products. The pics says everything how they operate. Needed to get in throught the driveway and there was the truck parked right infront of it. Yellow lines everywhere. The drivers didn't care one bit so I just had to wait. Took some photos meanwhile :)"