Specsavers Optometrists - St Lukes

"Thank you St Lukes Specsavers staff! I have enjoyed the diverse customer service experience. You are all a fantastic team of professional, friendly and customer focused people. Well done:)"

"Great experience having my eye test and picking new frames. All staff were really friendly and knowledgeable. The optometrist and sale staff recommended the most cost effective and suitable options for me which I really appreciated. Also love that AA members get a free eye test also."

"This was my third time with eye glass purchases at Specsavers. I couldn't be happier From my consultation with the store's Senior Optomotrist lady through to the other caring lovely lady who took me through all the steps to ensure my new glasses would provide me with optimum quality of vision. This particular process was very involved and specific to my failing eyesight. I was very impressed with all the attention to detail in gathering all the requirements that will ensure my glasses will be perfect. I was even shown just how much the vision improvements will be. I thank those staff who gave me their attentive professional skill. I came away feeling very confident and very happy. I encourage anyone to safely feel assured with those staff at the St Lukes branch will make you too feel you are in very capable and in professional hands. Thank you St Lukes staff. Grant Williams Auckland."

"I'm 100% satisfied with my visit to Specsavers, St Lukes. I went in casually just to find out what the options and costs were with regard to repairing a scratched lens on my glasses and I came out having had a new eye test with new glasses in the making and it all came to less than I had budgeted just to pay for repairs!!! I'm very happy with their professional service and hands on "we're here to help" attitude. Thank you for your efficiency and professionalism! I'd highly recommend anyone who needs help with their vision or glasses go to Specsavers, St Lukes."

"The service provided by St Lukes Specsavers is nothing short of atrocious. I ordered contact lenses from them 7 weeks ago and have yet to receive them. After waiting for 4 weeks, I called them to find out what was going on and was told that there was a "distribution issue." However, what's even more frustrating is that no one from the business bothered to inform me of this delay or make any attempt to keep me updated on the status of my order. As someone who works in the field, I need to wear contact lenses to see, without assistance, my eyesight is severely impaired. The complete lack of customer service and assistance from St Lukes Specsavers is unacceptable. Despite their failure to deliver my order, they have not once attempted to contact me or provide me with any updates. They won't even give me an estimated delivery date or any information about their distribution centers. It's clear that they do not value their customers or take their responsibilities seriously. I would strongly advise anyone in need of contact lenses to look elsewhere, as dealing with St Lukes Specsavers has been a frustrating and disappointing experience. It's disappointing to see a business neglect its customers in this way, and I hope that my review serves as a warning to others who might consider using their services."