Health First Medical Group
About the Business
Welcome to Health First Medical Group, located at 12 Doveton Street South in Ballarat Central, Australia. As a trusted institution in the field of healthcare, we are dedicated to providing comprehensive and compassionate medical services for individuals and families.
At Health First Medical Group, we prioritize the well-being of our patients and strive to deliver a high level of healthcare. Our team consists of caring and experienced doctors, along with dedicated nurses and administrative staff who work together to ensure that each patient receives the attention and care they deserve.
We are pleased to announce that we are currently accepting new patients, and we welcome individuals and families to join our medical community. Our aim is to bring back the concept of a family doctor, someone who knows you and your medical history, and can provide personalized care.
Our clinic operates from Monday to Friday, from 8:30 am to 5:30 pm, and on Saturdays from 9:00 am to 12:00 pm, making it convenient for you to schedule appointments that fit your busy lifestyle.
Please be aware that starting from July 1st, 2022, our first consultation fee will be charged as a private consultation, regardless of age, pension status, or any bulk billing arrangement, including children. We refer to this fee as a Clinical Service Fee (CSF), and it will apply annually for the first consultation at the beginning of each financial year. This change is necessary due to the impact of the Medicare freeze and the lack of increased Medicare rebates. Rest assured, you will still be eligible to receive your Medicare rebate for this visit.
We sincerely appreciate your ongoing support and encourage you to discuss any concerns you may have with your doctor. By implementing this fee, we can continue to maintain our high standard of patient care now and in the future.
Thank you for considering Health First Medical Group for your healthcare needs. We look forward to serving you and your family with our comprehensive and family-friendly medical services.
Photos
Location & Phone number
12 Doveton Street South, Ballarat Central, Victoria 3350, Australia
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Would not recommend at all. Really bad experience. No treatment received still charged me full money for 5 minutes."
"I had an appointment here in June and was told on arrival the doctor was sick. Yes, they rang to tell me (20 minutes before), but I was already on my way. No other doctors there to see, no apology. Needed a blood test today, so gave them another try. Yes, mucked up again!. Appears the nurse can’t count, why give me a number when you don’t see patients in numerical order. Again, no apology. Disappointing, won’t be back a third time."
"They discriminate against you if you're covid unvvacinated and segregate you from the vaccinated even if you have a negative PCR test. So inhumane and cruel."
"Fantastic medical practise, Dr Matthew Pilkington is excellent. They offer bulk billing for children, which is fantastic. Reception staff are lovely and Dr Pilkington always runs on time."
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