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Flight Centre
18 Armstrong Street South, Ballarat Central, Victoria, Australia
About Flight Centre
Welcome to Flight Centre, your one-stop travel agency located in the heart of Ballarat Central, Australia. Situated at 18 Armstrong Street South, our establishment is a prominent point of interest for all your travel needs.
At Flight Centre, we understand that planning a trip can be both exciting and overwhelming. That's why our team of experienced travel experts is dedicated to making your travel dreams a reality. Whether you're looking for a quick weekend getaway, a luxurious honeymoon, or a thrilling adventure, we have the expertise and resources to tailor-make your perfect itinerary.
As a leading travel agency in Australia, Flight Centre offers a wide range of services to cater to your unique travel preferences. Our dedicated consultants are well-versed in all aspects of travel, from flights and accommodation to tours and travel insurance. We work closely with an extensive network of airlines, hotels, and tour operators to ensure you receive the best deals and exclusive offers.
Planning your dream holiday has never been easier with Flight Centre's state-of-the-art technology and personalized customer service. Our team will listen attentively to your desires and provide expert advice to create a tailor-made itinerary that suits your budget and preferences. We understand that every traveler is different, and we strive to deliver unforgettable experiences that exceed your expectations.
Whether you're a seasoned globetrotter or a first-time traveler, Flight Centre is here to guide you through every step of your journey. Our knowledgeable staff will help you navigate through the myriad of options, ensuring that you make informed decisions that suit your travel style. We take pride in our attention to detail and our commitment to delivering exceptional customer service.
In addition to our comprehensive travel services, Flight Centre also offers exclusive travel deals, discounts, and promotions to help you save on your adventures. We constantly stay up-to-date with the latest travel trends and industry news, so you can trust us to provide you with the most current and relevant information.
Visit Flight Centre today and let us take the stress out of planning your next vacation. Our friendly team is eager to assist you in creating unforgettable memories that will last a lifetime. Experience the convenience and expertise that only a trusted travel agency like Flight Centre can provide.
Photos of Flight Centre
Central Square Shopping Centre, 20/18 Armstrong St S, Ballarat Central VIC 3350, Australia
Opening hours of Flight Centre
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Flight Centre
"I'm about a month late, but a massive thank you to Saumya. He was professional, informative and patient. Helped me book my flights, and I'm grateful for his services."
"Saumya went above and beyond when booking our trip. Nothing was too much trouble. Absolutely first class customer service."
"Get yourself sorted there . Talk to a REAL person ... connect and plan . Save yourself some money ... GO"
"Travel Agent Braddyn went over and above for us, I couldn't recommend him highly enough. Has the patience of a saint and will do whatever he can to help get your holiday on track! We spent an hour and a half with him and couldn't be happier! Was happy to play around with dates, airlines and flights for the best deal! I would 100% recommend him. He was on time for the appointment and really effectient! Also the customer service from when we walked in to when we left was a really positive experience, it was very quick and effective! We walked in and were greeted straight away."
"We had a terribly bad experience. We had a Flight Centre gift voucher. We decided to use it for return flights to Bali. We tried to buy them online, but Flight Centre don’t seem to let you use gift vouchers online. We then tried to buy them over the phone, but Flight Centre advised they don’t let you use gift vouchers over the phone. We then went into the Wendouree store, and were basically told to get stuffed because we hadn’t made an appointment. We finally got an appointment at the Ballarat store at 9am on Thursday (28/4). We’d obviously already wasted several hours by this point. Anyway, we arrived at 8.45am for our appointment. We were 15 minutes early because we didn’t want to waste anyone’s time. They didn’t open the store until 9.15am, at which point we’d already wasted another 30 minutes sitting outside. There was no apology or explanation. It then took them 90 minutes to book simple return flights to Bali (no add-ons). It was crazy inefficient. We walked out of the store at about 10.45am. All up, we wasted another two hours with the appointment (plus travel), on top of the hours we had already wasted previously. But the time-wasting wasn’t the worst part. We were very clearly told that there would be no fee for the appointment. Then, during the appointment, the guy added a $100 fee without explanation. We questioned it, and turns out it is an optional add-on. We asked to take it off (obviously). At which point the guy became genuinely hostile. Accused me of wasting his time (how ironic). And to top it all off, ended the appointment by saying (literally) ‘if there are any issues with your flights, don’t bother calling us’. It was really strange and hostile behaviour. One final kicker. During the appointment, the guy asked me to repeat my name about 10 times. He seemed to be making heaps of mistakes. So the first thing we did when we got home was check all the details with the airlines. He had indeed made many mistakes. With the first airline, my email address was wrong, meaning we didn’t receive any confirmations, and seat selections were wrong. With the second airline, he hadn’t even bothered to provide my email address or mobile number, he had my gender listed as female, and provided the wrong booking number. We honestly couldn’t have had a much worse experience."
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