Pacific Finance

Welcome to Pacific Finance, your trusted financial institution located in the heart of Wellington, Lambton Quay, 101. As a reputable bank and finance establishment, we take pride in offering exceptional services to our valued customers.

At Pacific Finance, we prioritize your satisfaction and continuously strive to enhance our service quality. We value your feedback and encourage you to share your thoughts with us. If you have any concerns or complaints, we are here to listen and learn from your experiences. Please feel free to reach out to us by sending an email to loans@pacificfinance.co.nz. We kindly request you to provide us with a detailed description of what has transpired and how we can resolve any issues you may have encountered. If you have any supporting documents or correspondence that can assist us in understanding your complaint better, please attach them to the email.

To ensure a fair and impartial resolution, we have partnered with FSCL (Financial Services Complaints Limited). Their dedicated team of professionals will assist in resolving any disputes or concerns you may have. Rest assured, their service comes at no cost to you.

As responsible lenders, we adhere to strict lending criteria, and our fees, terms, and conditions are transparently communicated to you. We believe in providing you with the utmost clarity and ensuring you make informed financial decisions.

Thank you for choosing Pacific Finance as your financial partner. We are committed to serving you with excellence and look forward to meeting your banking and finance needs.