External IT 263 Charters Towers Road, Mysterton, Queensland 4812

Welcome to External IT, your trusted IT services provider in Australia. Located at Mysterton, Charters Towers Road, 263, we are an establishment that specializes in providing top-notch IT support and services to businesses in the Townsville region and beyond.

Since our inception in August 2012, we have been committed to offering the best products and solutions available in the market. Our dedication to excellence has allowed us to expand our services across Queensland, from Cairns to Brisbane, catering to businesses of all sizes.

At External IT, we prioritize building strong and trusting relationships with our customers. We understand that empowering our clients requires more than just meeting industry standards. That's why we have partnered with industry-leading brands such as Meraki, HP, Microsoft, Datto, and Proofpoint to provide scalable and reliable solutions. Our goal is to ensure that you can focus on what matters most - your business.

As a managed service provider, we take pride in treating our clients as if we are their internal IT support. With offices in Townsville and Brisbane, we are proud to offer our enhanced Managed IT services solution to businesses throughout Queensland, including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast, and Brisbane.

Cybersecurity is a top priority for us and our clients. We follow the guidance of the Australian Government and implement recognized industry solutions such as the Essential 8, NIST Framework & CIS Security Controls to ensure the safety of your business in cyberspace.

When it comes to choosing a hosted phone system or an internet provider for your business, we understand the importance of making the right decision. Our solutions are carefully designed to serve your business well, with ongoing support and scalability for the future.

A dependable and secure network is the backbone of any business IT infrastructure. We offer scalable network solutions with next-generation firewalls, managed switches, and reliable Wi-Fi solutions, all built on a redundant and reliable internet connection.

Our cloud solutions provide flexibility and cost savings by enabling you to host your data or servers in an offsite location. This allows for greater flexibility while reducing IT infrastructure costs.

In the event of a data loss or system failure, you can rely on our backup solutions. We ensure that your backups are working effectively, and in the event of a disaster, we can help you recover your data quickly, minimizing downtime and its impact on your business.

Our team is led by Michael, who brings over 20 years of industry experience and is responsible for company strategy and vision. With his guidance, we strive to help our clients' businesses grow. Nikki oversees our day-to-day administration and accounts, ensuring that the rest of the team can focus on providing exceptional service to our clients.

At External IT, we are dedicated to being your trusted internal IT support. Contact us today to discover how we can enhance your business's IT infrastructure and support.