Illawarra Credit Union
About the Business
Welcome to Illawarra Credit Union, your trusted financial institution located in the heart of Wollongong, Australia. Situated on Young Street, our branch offers a wide range of banking services and financial solutions to cater to your individual needs.
As a member-owned credit union, we prioritize the financial well-being of our members and the local community. With a rich history spanning over several decades, we have established ourselves as a reliable and customer-oriented institution, committed to providing exceptional service and personalized attention to each and every one of our valued members.
At Illawarra Credit Union, we understand that everyone has unique financial goals and aspirations. That's why we offer a comprehensive range of products and services designed to meet your specific requirements. Whether you're looking for a competitive home loan, a convenient everyday banking solution, or expert financial advice, our experienced team is here to assist you every step of the way.
Our branch serves as more than just a bank; it is a hub of financial expertise and a point of interest within the local community. We take pride in fostering meaningful relationships with our members, ensuring that you feel valued and understood. With a friendly and approachable team of professionals, we are dedicated to providing you with the highest level of customer service, tailored to your individual circumstances.
As a responsible financial institution, we prioritize the security and privacy of your personal information. Our state-of-the-art technology and robust security measures ensure that your transactions and data remain protected at all times. You can trust Illawarra Credit Union to handle your finances with the utmost care and integrity.
Being a member of Illawarra Credit Union means more than just having access to our exceptional products and services. It means becoming part of a close-knit community that values your financial well-being. We actively support local initiatives and contribute to the growth and prosperity of the Illawarra region. By choosing us as your financial partner, you are not only benefiting from our expertise but also investing in the future of your community.
Visit our branch on Young Street, Wollongong, and experience the difference of banking with Illawarra Credit Union. Discover a financial institution that puts your needs first, offers competitive rates, and is dedicated to helping you achieve your financial goals. Join us today and let us guide you towards a brighter financial future.
Photos
Location & Phone number
36-40 Young Street, Wollongong, New South Wales 2500, Australia
Hours open
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ever since the ICU shut up shop on most of its branches the service is almost non-existent. I'd change to another institution but they know full well how much pain that causes their customers. Woeful organisation!"
"Be aware of illawarra credit union! Are very blasay with their initial promises and information compiling for a financial institution, the lady we delt with led us on that unded up loosing us $1000."
"Only days ago, I removed most of my money to another institution because Illawarra Credit Union charged me a 'dormancy' fee because my sub account hadn't had a contribution or withdrawal for 12 months...no prior information had been given about this and a refund of this amount was refused. I was under the impression that I was saving my money for a 'rainy day'...silly me!!!!!"
"If you value the security of your money do not bank with them. My phone was hacked and thousands of dollars in my accounts were cleaned out. As soon as I noticed I tried to get some emergency support but there was no way of speaking to anyone after hours. I tried to resolve the issue the next day however they offered zero sympathy and simply told me I could not get my funds returned. The hackers also tried to clean out my whole life savings from my Westpac account. Westpac put a stop to the fraud immediately before they could access any of my numerous accounts with them. Thank goodness I had recently transferred my life savings to Westpac from ICU as I would have lost EVERYTHING. ICU has absolutely disgraceful security in this day and age !!"
"My experience with Illawarra was terrible. Their advices from their helpline vary tremendously from their actual work process. I called their helpline for advice on green car loan in regards to when I should start applying for the loan, as I had just ordered an electric car in 6 months in advance. They advised that the application was swift and would take a week to process and with a approval lasting for 90 days. Thus, I started the online application 3 months in advance of the arrival of the vehicle and it took them nearly 3 weeks to contact me, and advised that the processing would take 8 weeks to process. Now, I'm unable to use them. I'll advise not to trust their site or helpline advices. If you are still keen on their loan, you should apply at least 4 months in advance or so. Undoubtedly, it gives me the lack of confidence in their work and reliability and makes it very difficult to trust them with my home loan. Yes, they tried to get me to move my home loan after all these dramas."
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