Plush Geelong 470-490 Princes Highway, Corio, Victoria 3214

"Plush sofas is a really great place to buy a couch. The show room was tidy and had an easy to navigate layout, and welcoming atmosphere. My partner and I bought our first sofa here after looking at a few other stores in the Geelong region and Plush had the best quality range for price that we viewed. Our salesperson was informative and helpful without being too pushy, the sofa came quickly even though we had been told there would be a wait for manufacture, and the delivery people set it up for us in our lounge for no extra cost (they’re very efficient). We were also able to get updates for how the couch was coming along as we waited. The couch itself is extremely comfortable and the fabric is holding up against sneaky cats. Overall Plush has been an amazing store and if I ever need another sofa I’ll come here."

"Time after time delivery date pushed back, when sofas did arrive the delivery people trampled mud over new carpet, Plush did organise to have carpet cleaned but did not show up or call. Very disappointed would not recommend."

"Currently dealing with an extremely disapointing purchasing experience with this Plush store in Geelong. After waiting 6 months for the delivery of our 2 sofas, the batteries that we paid extra for to accompany the reclining sofas are faulty. In addition to this, the delivery company employed by Plush charged us twice for the pleasure of providing us products that we are unable to enjoy. How difficult can it be to send out, or make available new batteries that work? In our case, the Plush customer sevice team remain unresponsive and show no desire to rectify this situation. Extremely dissapointing! Update 13/01 Just as way of update, both issues remain unresolved another 10 days on. It appears that Plush customer service is a ghost. The one follow up came from Nick Scali. Still have sofa's that do not function!"

"Do not buy from this store! Or perhaps plush in general I’m really not sure? Whilst we are happy with our couch, it has not at all been worth the headache around the purchase. We ordered our couch and ottoman in April 2021, finally after a long wait our couch arrived in September 2021, however the ottoman placed in my living area was a completely different colour the couch! A different colour to what I ordered. The delivery men took the ottoman with them and with a few phone calls back and forth, plush confirmed it was there fault that we received the wrong colour ottoman. They said would we like to order a new ottoman in the colour we asked for, obviously I said yes but I would like some compensation. After arguing all they were willing to give us was $50 credit (WHICH WE ARE STILL YET TO RECIEVE) and we still have no ottoman… 9 months later! they are so hard to deal with. It’s so disappointing when spending so much money there. Never ever again!"

"Plush Sofas Geelong showed some of the best customer service I have seen in many years. Kathy, the sofa specialist that served us was kind, courteous and knowledgeable and my partner and I felt completely at ease with her and our expectations and her understanding of them. I would easily recommend Plush Geelong as the store to consider buying your next sofa from."